Bitstamp

2.60 | 94 reviews
x 0
Free for Life

A UK company, Bitstamp is a long-running fiat to BTC exchange platform. It offers top-notch security features and plenty of options to trade 24/7 on the API or on Android and iOS apps. Reviewers appreciate transaction speed and customer support services at Bitstamp but think it is more attuned to intermediate to experienced traders. The exchange service can be used in a very large number of countries and fees are at the low end of the crypto trading platform scale.

Positive
38
Mixed
3
Negative
53
trustpilot.com Top reviewer

Very nice page

June 1, 2018

Very nice page, i love this picture with sky full of stars. Its easy to trade, never had anY problems with withdrawals or deposits… The mobile app could use some improvements but still Would recommend to others

trustpilot.com Top reviewer

Extremely user friendly, low fees, marvelous support team. I would definetely recommend this platform to anyone just starting to dip their toes into the crypto world or to experienced traders. Keep up the good work!

trustpilot.com Top reviewer

These pathetic morons take two weeks to verify simple details. What kind of lowest colon muscle-clowns run a business like this?

trustpilot.com Top reviewer

I would highly recommend this platform to everyone. They are safe, reliable and my overall experience with their support team was a pleasant one. I called them few days ago and they were really nice and helpful. Keep up the good work Bitstamp!

trustpilot.com Top reviewer

A good platform overall, low fees, friendly staff, and it’s relatively easy to use their website. They are sometimes a bit slow with their “KYC questions” but I guess they are just really thorough. Better safe then sorry!

trustpilot.com Top reviewer

Awesome exchange!

May 21, 2018

I called them a couple of times, they were super helpful and friendly. Cannot stress enough as to how impressed I was by their overall service, definetly a happy customer. Best exchange out there! Keep it up, guys!

trustpilot.com Top reviewer

I am kind of new to the crypto world, so I had a lot of questions. I think their support team has been very patient with me. Recently they have added phone support, which is even better because I can call them when I have a problem and get the answer right away! Like how…

trustpilot.com Top reviewer

Was really happy with them, but last time I transferred the money and they got it on Friday when cryptos were really cheap, but these ignorants decided not to credit my account, but sent me an advise for an additional verification request (even when we were trading with them since one year) and I sent…

trustpilot.com Top reviewer

Good customer service, sometimes they take a while to answer some questions but still OK, nothing drastic.Fast transactions, cheap fees, no issues on this side. They could make some adjustments on their website, make a more user-friendly site. The mobile app could also use a bit of refreshment, this is just a bonus.Great job guys,…

trustpilot.com Top reviewer

I called them and they were happy to explain anything I didn’t understand on their site. Contrary to many other platforms, I feel like my money is safe there.

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