4.49 | 37 reviews
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Tech Support

Accounting software does not have to be complicated. FreeAgent has created a solution for freelancers and small businesses which don’t have the luxury of an in-house accounts department. As it’s cloud-based you can access it from anywhere at anytime. FreeAgent guides you through set-up with plenty of helpful information. It integrates with Stripe, PayPal and Dwolla. A free trial is available and as far as accounting software goes, monthly payments are low. There is a single universal package so no matter how large your business gets, the price stays the same.

3 Top reviewer

Poor set

May 9, 2018

Poor setup especially if your business isn’t just starting up, poor software, terrible nonexistent phone support. Recommended by Natwest should of known what the outcome would be. Top reviewer

Is what you expect from the price however there are flaws in the process especially vat and the help centre doesn’t match what the screen shows. Bank feeds are very often super slow or down.Will move to another supplier at years end. Top reviewer

I definately do not agree with this review with respect to support. Provided that all you need is something simple then probably you will be happy with the level of support. However, I recently got locked out of my account, it has been 2 days now and I am still locked out of my account.… Top reviewer

Freeagent isn't perfect

February 9, 2018

Freeagent isn’t perfect – but it’s good if you’re either new to bookkeeping and self-assessment filing or if you just want to make life easier. Whilst there are some flaws of FreeagentIt has been very frequent for me that Freeagent’s transaction detection is missing out a few transactions which has caused the balance of my… Top reviewer

Imagine my surprise when I realised I’d been “testing” FreeAgent for 3 years… I actually love it, which I appreciate makes me sound very dull.Here’s some reasons I’ve enjoyed running the financial duties of my business in that time. I hope you might find it useful or reassuring if you’re considering FreeAgent for your business… Top reviewer

A vital business tool

February 7, 2018

A vital business tool. I’ve been using Freeagent since its beta days, and although the speed of improvements and features in the last few years has been slower than expected; it’s a great company to do business with — and compares favourably to Xero and Quickbooks. Highly recommended for all small and medium businesses! Top reviewer

I found FreeAgent easier to get my head around than other accounting software, both desktop and cloud, that I’d used in the past. I did have to call support a couple of times but I got straight through and they were a pleasure to deal with and sorted all my issues impressively well. Pros FreeAgent… Top reviewer

Okay but not great

January 1, 2018

Pros Does what it’s supposed to. Lots of functionality with more control than quickbooks. Reports are nice. Cons Bank transactions never automatically imported. Created random transactions based on categorization of others. Overall, each of its functions seem to function better independently than they integrate. Top reviewer

FreeAgent – Brilliant for helping me run my buisness Top reviewer

Simple book keeping system but it’s powerful enough to be used for 1000s of invoices every year. Prompt and knowledgeable customer service too.Invoice template designer is my favourite feature, our invoices look professional and they have automated reminders too.I have used their competition too but free agent is just perfect for a company our size.

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