Front is a helpdesk tool and email app for shared team inboxes which lets you try before you buy. All communications channels including social media are handled from a single desk. Each conversation is assigned to a team member with the option to add real-time internal collaboration.This software integrates with a huge number of other apps with the Front open API. Most reviewers say that it doesn’t take long to get the hang of Front, so the 14 days trial should be long enough for you to make your decision. There is no free version.