To perfect your customer services department, Hively offer a great looking application. Not only do you receive real-time feedback from your client base, you can also encourage your customer services team by giving rewards and recognition for a job well done. The message boxes are eye-catching, fun and single click. It can be used on the majority of operating systems, including Linux. Hively has been proved to dramatically increase engagement rates, probably due to its simplicity. They have a free plan and a low-cost premium plan.