ShapeShift

2.29 | 48 reviews
x 0
Free for Life

Instantly exchange up to 50 different crypto currency types (not fiat) and blockchain assets without needing to sign up. No exchange fee, no service fee, only a very transparent miner fee and can be used in every country (except North Korea). It’s very easy to use with plenty of instructions, so we are happy to recommend ShapeShift to beginners, too.

Positive
13
Mixed
5
Negative
30
trustpilot.com Top reviewer

I used Shapeshift over 5 times now and everything went just fine.Also when i had a question related to the id reference for transaction they answered me fast on Fb.

trustpilot.com Top reviewer

Scam, do not use

May 15, 2018

Can’t be trusted or relied on for serious transactions. The service is run by amateurs hiding behind a web site of lies. They will build your trust with a few successful transactions and then suddenly “our system didn’t detect your deposit, please wait 1-3 days for a refund”.

trustpilot.com Top reviewer

First time I used them

April 24, 2018

First time I used them, and and worked as described. Exchanged Monero for DGB by depositing on an exchange address. Is very impotant to include the correct receiving address and payment ID together, before making the deposit to shapeshift. Their system is automated and the payment ID is needed to distinguish the orders.

trustpilot.com Top reviewer

Failed receipt of OmiseGo

February 11, 2018

Failed receipt of OmiseGo in early January. Reported to them the following morning with full transaction codes showing failed transaction… They took 8 days to reply to this saying I would receive the refunded Bitcoin. They provided a link to what I assume was supposed to be service times / delays which was just a…

trustpilot.com Top reviewer

stolen 10ltc and support response after 3 weeks only replied once saying nothing to do with us

trustpilot.com Top reviewer

Robin Hood or Scam?

February 2, 2018

Failed Order Id : 7e95ac9f-7163-4a35-96eb-a28f5ca7054eOver 3 weeks waiting for my Ether,15 emails with just excuses,LOST 50% at least in value,…Am I happy with Them??

trustpilot.com Top reviewer

They ripped me off big time. They sent my BCH funds to a segwit address and will not give me the info to recover. I started a FB page for their victims. Shapeshift.io Scam Victims United/groups/393951517716952/

trustpilot.com Top reviewer

Worked Great For Me....

January 28, 2018

I’m surprised by all the negative reviews, as my experience was 100% positive. I exchanged eth to dgb, and dgb to neo quickly with no problems using precise mode. Because of their time constaints, I’d hesitate to use btc because of it’s network transaction confirmation times though. Also, I exchanged from my Ledger nano s…

trustpilot.com Top reviewer

I tried to swap ETH to BTC in the precise mode but it gives you only 10 min to get your payment. Well, usually it doesn’t arrive so fast so eventually the transaction was failed. But here is the thing: I already sent my ETH! My frustration was connected to no information on their page…

trustpilot.com Top reviewer

Though the whole process looked fine and easy, the exchange didn’t happen. I did transfer coins in time (changing ETH to BTC), but Shapeshift didn’t go through with the exchange. I got my coins back, but paid fees nevertheless.Contacted their support on Jan 11th – still no reply.

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