I used Shapeshift over 5 times now and everything went just fine.Also when i had a question related to the id reference for transaction they answered me fast on Fb.
Can’t be trusted or relied on for serious transactions. The service is run by amateurs hiding behind a web site of lies. They will build your trust with a few successful transactions and then suddenly “our system didn’t detect your deposit, please wait 1-3 days for a refund”.
First time I used them, and and worked as described. Exchanged Monero for DGB by depositing on an exchange address. Is very impotant to include the correct receiving address and payment ID together, before making the deposit to shapeshift. Their system is automated and the payment ID is needed to distinguish the orders.
Failed receipt of OmiseGo in early January. Reported to them the following morning with full transaction codes showing failed transaction… They took 8 days to reply to this saying I would receive the refunded Bitcoin. They provided a link to what I assume was supposed to be service times / delays which was just a…
stolen 10ltc and support response after 3 weeks only replied once saying nothing to do with us
Failed Order Id : 7e95ac9f-7163-4a35-96eb-a28f5ca7054eOver 3 weeks waiting for my Ether,15 emails with just excuses,LOST 50% at least in value,…Am I happy with Them??
They ripped me off big time. They sent my BCH funds to a segwit address and will not give me the info to recover. I started a FB page for their victims. Shapeshift.io Scam Victims United/groups/393951517716952/
I’m surprised by all the negative reviews, as my experience was 100% positive. I exchanged eth to dgb, and dgb to neo quickly with no problems using precise mode. Because of their time constaints, I’d hesitate to use btc because of it’s network transaction confirmation times though. Also, I exchanged from my Ledger nano s…
I tried to swap ETH to BTC in the precise mode but it gives you only 10 min to get your payment. Well, usually it doesn’t arrive so fast so eventually the transaction was failed. But here is the thing: I already sent my ETH! My frustration was connected to no information on their page…
Though the whole process looked fine and easy, the exchange didn’t happen. I did transfer coins in time (changing ETH to BTC), but Shapeshift didn’t go through with the exchange. I got my coins back, but paid fees nevertheless.Contacted their support on Jan 11th – still no reply.