▷ Alternatives to SurveyMonkey | 49 Reviews!

SurveyMonkey

3.55 | 49 reviews
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Want to conduct quick surveys and see how satisfied your customers are with your service? Or maybe you’d like to take it further and have all of your collected survey data analysed? Do all of this and more with SurveyMonkey, a highly rated survey app with a wide range of subscription options. For small-scale surveys the service is free. You can also choose questions from their extensive pre-prepared question list.

Positive
30
Mixed
10
Negative
9
trustpilot.com Top reviewer

They have been charging me $300 per year without my knowledge and I have not accessed the site in 4 years. Their Default settings are AutoRenew.

trustpilot.com Top reviewer

Hard to tell if SM is a serious company. Google can pretty much do what they offer for free. I have had a doubling of fees from $149 to $306 since 2014. They just increased single year price from $225 in 2017 to $306 in 2018. Naturally, I reached out to their CSR group via…

trustpilot.com Top reviewer

I’m really surprised they choose to auto-renew billing without any notification unlike many others. It’s also not a brilliant platform, with far better ones out there now.

trustradius.com Top reviewer

Surveys with Survey Monkey

trustradius.com Top reviewer

Survey Monkey Doesn’t Monkey Around

trustradius.com Top reviewer

SurveyMonkey is Leader.

December 5, 2017

SurveyMonkey is Leader.

trustradius.com Top reviewer

Survey Monkey – helping us evaluate and improve our program delivery

trustpilot.com Top reviewer

lost all my data with their recent upgrade. contacted them for support – its been a WEEK with no response.

trustpilot.com Top reviewer

I bought a one month upgrade on my account and the website was of great help for my survey. Apparently, the upgrade was set on auto-renew so after one month I got billed again. In in an email I explained my situation and asked for cancellation and to my surprise I received a personal answer…

trustpilot.com Top reviewer

SurveyMonkey used to be a great tool, that’s why I got a monthly subscription without thinking too much. Giant mistake! This tool has become incredibly frustrating.It’s main purpose is not to serve you as a customer, but to sell you a super expensive YEARLY plan which 90% of their users won’t need. If you don’t…

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