Upwork

2.85 | 341 reviews
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Tech Support

Upwork (formerly oDesk) is one of the best known outsourcing platforms on the web. Find the best translator, copywriter, web developer, designer, video producer … you name it, Upwork knows someone who can do it. Post your job or invite specific freelancers and carry out online interviews via video chat or messaging services, or use the mobile app for out-of-office communication. You decide how much you want to pay for the work and Upwork takes a (relatively hefty) cut. In spite of these fees, there are still plenty of professionals out there ready to compete for your posted task.

Positive
150
Mixed
11
Negative
180
trustpilot.com Top reviewer

Extremely unprofessional, service staff writes non-understandable English, interviews you to ask you the same questions that are already listed on your uploaded CV, then schedules a call between you and a Hiring Manager in relation to client work – call never happens, no updates.Spend your time elsewhere if you are a serious freelancer.

trustpilot.com Top reviewer

Horrible experiences there 24/7. They take 20% of everything you earn — which is almost a QUARTER of your earnings — INCLUDING bonuses if your clients are actually decent — which they RARELy are, because it’s full of people giving you crap 24/7 for not doing $900 worth of work for $50 (not even kidding,…

trustpilot.com Top reviewer

You will NEVER move forward in your Freelancing career on Upwork. Your career will remain stagnant and deteriorate as you work hard everyday with no life working on a $2/20,000 gig from a delusional client who wants “high-quality” and professional content from an expert freelancer. Good luck with that because that freelancer never exist for…

trustpilot.com Top reviewer

Upwork suspends my account and claims I have been sending too many proposals without getting work. While in actual sense I had got some work. Sometimes it repeats the same job adverts and when you apply at the end of the process they indicate that you have already applied for that particular job and they…

trustpilot.com Top reviewer

Got scammed by Upwork’s process. Had software built and freelancer refused to fix bugs. Upwork refuses a change to reviews so if software bugs are discovered rendering a product dangerous or ineffective then you’re on your own.Upwork refused to take responsibility so delivered a defective product but kept the payment. Apparently their company values allow…

trustpilot.com Top reviewer

Pathetic experience so far as a client!! Their system created another account and linked it to my person account and got suspended due to multiple accounts. Poor communication with customer support!!

trustpilot.com Top reviewer

No trust company !!

June 2, 2018

No trust company !!

trustpilot.com Top reviewer

I am a freelancer

May 28, 2018

I am a freelancer, and this is the worst way to make money. I work hourly, and it’s like pulling teeth to even get them to give me my paychecks. Most of the time they aren’t even correct. You either get scammed by the client or the freelancer. Not a good freelance site. I have…

trustpilot.com Top reviewer

Unacceptable experience!Their fees are expensive, most individuals want to hire from outside of the US for less and I don’t trust their rating scale on freelancers.

trustpilot.com Top reviewer

I hired a freelancer from Upwork.com to work on my web site and SEO. I spent (WASTED) the equivalent of one 40 hour work week communicating with this Freelancer Christopher W. Parker and he seemed knowledgeable and very friendly. Then, after getting paid for doing some work, he dropped off of the face of the…

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