▷ Best Alternatives to Xsolla | 86 Reviews! - Alternatives.co

Xsolla

2.24 | 86 reviews
x 0

The American Xsolla mobile payment gateway is one of the very few payment service providers that deal solely with the online video games sector and is therefore not a payment service provider as such. To those that create games, however, we thought we should add it, especially as they enable credit/debit cards, gift cards, PayPal, Boleto, Skrill, Amazon Pay and hundreds of other types of payment options. They basically assist you through the entire process of video game creation and marketing, even dealing with accounting and VAT and covering fraudulent purchases. For this service, the features of which are listed on their site, you pay a fee which isn’t mentioned. Best to contact them to make sure.

Positive
26
Mixed
2
Negative
58
trustpilot.com Top reviewer

This is a total scam – I never even heard of these guys before I saw the $200 charge on my CC. I called the number listed on my bank statement and they attempted to up the phishing ante even more – asking for personal info NO legit CC would ever ask for. Call write…

trustpilot.com Top reviewer

Very fast help :) thx

June 18, 2018

Very fast help 🙂 thx

trustpilot.com Top reviewer

I had a charge I never authorized on my bank card. I was working at the time of it happening so there’s no way I did it. Still not sure how they got my info. After reading other reviews of the same thing happening to others and customer service issues, I just went straight to…

trustpilot.com Top reviewer

It works, at least.

June 9, 2018

At first it was a slippery slope, having my card declined 3 times by Xsolla even though it works perfectly fine. When I got in touch with a support agent, they quickly worked to get my card accepted.

trustpilot.com Top reviewer

Bought a game, it was unplayable due to it crashing (Specs fine and I work in a PC shop so not my PC). No fix intended.Asked politely for it to be looked into and asked for a refund was told straight away that wasn’t possible and was linked to some joke of a EULA…First of…

trustpilot.com Top reviewer

I made account on pwnwin.com( or Xsolla ) and I bought supporter membership, but like every normal person I start to invest time and collect coins, After one month I earned enought to exchange them for gold in world of tanks, but I made purchase and came biggest surprice. They told me, they have problem…

trustpilot.com Top reviewer

Xsolla has charged me twice for twitch subscriptions without giving benefits, upon complaining, they gave me a refund for one month as per policy despite non-delivery.

trustpilot.com Top reviewer

Refund Hell.

May 10, 2018

It took raising and escalating a payment dispute to PayPal in order to get a refund on a pre-order than couldn’t be fulfilled until December 2018 at the earliest.I’d avoid Xsolla as a payment processor.

trustpilot.com Top reviewer

Too much security

May 9, 2018

I can’t pay by card because : I missed the first validation on my phone and now I should enter a code that should appears on my bank transactions (when ? Tomorrow ???) I can’t pay bitcoin : coinbase tells me that address is not validI can’t pay with Amazon “for security reasons”.I just want…

trustpilot.com Top reviewer

I have to be honest here, as I was ready to bury them after reading the reviews.I had repeated payments instantly refunded, unable to buy the product while appearing to be repeatedly billed. Needless to say I was concerned.However the transactions had not gone through, and had been blocked due to atypical behavior (I left…

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