About Ada CX
Ada CX Features
- No-Code Builder : Easy drag-and-drop interface for creating automated customer support experiences without code.
- Bot Instance : Understand the natural language and respond to customer inquiries in real time.
- Multilingual : Ensures customers can get the help they need in their preferred language.
- A/B Testing : Test different variants of automated conversations based on user location, and demographics.
- Chat Handoff : Easily transfer conversations between a chatbot and human agents without losing track of context.
- Email Handoff : Allows you to seamlessly transition conversations from a chatbot to a human agent.
Ada CX Ratings and Reviews
Top Reviews
- Michael L.Financial Services
Huge fan of Ada. We built out and integrated the Adachatbot to drive call volume down while increasing response times. Managed a customer support transformation with under 30 days from launch to ROI. Created operational efficiency, reducing average wait times by 50% and increasing chat length by 20%. Their sales team as well as their onboarding team are absolutely the best.
- Pavel Z.Product manager: tools&automations
"Two of the products I use started using this and the experience was shitty both times "