Customer Service Software Alternatives

Customer Service Alternatives & Reviews

Customer Service tools are applications and systems that businesses use to talk to and help customers. These tools do many things like answering customer questions, fixing problems, and giving customers information so they can help themselves. They also keep track of how happy customers are and how well the support works. These tools let businesses talk to customers through chat, email, and phones. They also help keep track of problems. When businesses use these tools together, they make customer service better and easier. This makes customers happier and helps businesses build strong, long-lasting relationships with customers.

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Explore 7 softwares and 40 alternatives
Zoho Desk Alternatives & ReviewsUsed by 87% Professionals

Zoho Desk

Free | Paid

4.4

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Zoho Desk is a cloud-based customer support software designed by Zoho Corporation. It offers diverse tools like automation, AI-driven insights through Zia, and multi-channel ticket management. With features for self-service, agent productivity, and compliance, it caters to businesses of all sizes. This tool streamlines customer support operations, fosters efficient interactions, and ensures lasting customer satisfaction.

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Starts at

1300/Month

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Bettermode Alternatives & ReviewsUsed by 78% Professionals

Bettermode

Free | Paid

4.7

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Bettermode is an all-in-one customer community platform, offering businesses a streamlined solution to elevate their customer experience. It enables seamless engagement and interaction with customers, ultimately enhancing their overall satisfaction. By consolidating essential tools on a single platform, Bettermode empowers businesses to build stronger connections with their clientele, providing a more personalized and efficient customer experience.

Best Offer Applied
Starts at

599/Month

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Totango Alternatives & ReviewsUsed by 70% Professionals

Totango

Free | Paid

4.3

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Totango is a cloud-based customer success and retention platform, designed to enhance customer engagement and loyalty. It offers a suite of tools including Composable Customer Success, In-App engagement, Zoe for cross-team collaboration, and more. This platform empowers businesses with tailored metrics, asset management, presentation building, email campaign design, and rapid insight forms. It also provides a centralized customer data hub, all contributing to improved retention, engagement, and revenue growth.

Best Offer Applied
Starts at

2988/Month

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Custify Alternatives & ReviewsUsed by 69% Professionals

Custify

Free | Paid

4.8

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Custify is a customer success software designed for SaaS companies. It empowers businesses to reduce churn, retain customers, and drive revenue growth. With features like comprehensive customer data integration, automated workflows, and tailored KPI dashboards, it enhances engagement and decision-making, while its customer portal and in-app surveys further boost customer satisfaction and interaction.

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Vitally Alternatives & ReviewsUsed by 65% Professionals

Vitally

Free | Paid

4.6

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Vitally is a comprehensive customer success platform designed to help businesses proactively manage and enhance customer relationships. It offers valuable insights by aggregating customer data from various sources, allowing companies to monitor and analyze user behavior, track key metrics, and identify opportunities for engagement and retention. With its user-friendly interface and automation features, this tool empowers businesses to deliver exceptional customer experiences and drive growth through data-driven decision-making.

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Churn Zero Alternatives & ReviewsUsed by 70% Professionals

Churn Zero

Free | Paid

4.6

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Churn Zero is a customer engagement and retention platform designed to help businesses reduce customer churn. It offers tools for tracking customer behavior, providing proactive support, and automating communication to enhance customer satisfaction and loyalty. By analyzing data and offering actionable insights, Churn Zero enables companies to identify at-risk customers and take steps to prevent them from leaving, ultimately driving revenue growth and long-term customer relationships.

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Hubspot Service Hub Alternatives & ReviewsUsed by 85% Professionals

Hubspot Service Hub

Free | Paid

4.4

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

HubSpot Service Hub is a cloud-based customer service tool that enhances customer relationships and boosts team efficiency. It unifies customer service data and channels within a single CRM platform, simplifying support, retention, and growth strategies. This platform facilitates seamless connectivity to the front office, enabling businesses to deliver exceptional customer experiences while efficiently managing interactions to nurture and expand their customer base.

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Starts at

20/Month

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