Zoho Desk Alternatives & ReviewsUsed by 87% Professionals

Zoho Desk Alternatives

Free | Paid

4.4

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Zoho Desk is a comprehensive cloud-based customer support software designed to streamline interactions and enhance customer experiences. With features like automation, AI assistance, and multi-channel ticket management, it empowers businesses to deliver efficient and personalized support. Along with this, users can also check out various Customer Service tools in the Customer Support Software category, like Totango, Churn Zero, Custify, Vitally, Bettermode, etc.

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Starts at

1300/Month

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Totango Alternatives & ReviewsUsed by 70% Professionals

Totango

Free | Paid

4.3

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Totango is a dynamic cloud-based platform that drives businesses to new heights with enhanced customer retention, engagement, and revenue. Through data-driven insights, it curbs churn rates while fostering loyalty. With automated reporting and predictive analytics, it empowers businesses to make informed decisions, all while offering a suite of customizable features for efficient customer interaction and management.

High Pricing
Starts at

$2988/Month

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Bettermode Alternatives & ReviewsUsed by 78% Professionals

Bettermode

Free | Paid

4.7

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Bettermode is a powerful unified Customer Community Platform, designed to foster stronger connections between businesses and their customers. It serves as a versatile hub for engagement, communication, and collaboration. With features such as private messaging, member access controls, and Single Sign-On (SSO) support, it ensures secure and personalized interactions. Bettermode also offers valuable insights through robust analytics, aiding data-driven decision-making. This platform empowers businesses to create a vibrant and customized community experience, from custom profile fields to domain branding. In essence, Bettermode elevates customer relationships, enhances communication, and facilitates efficient community management in a single, user-friendly platform.

Low Pricing
Starts at

$599/Month

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Custify Alternatives & ReviewsUsed by 69% Professionals

Custify

Free | Paid

4.8

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Custify, the innovative customer success software for SaaS companies, revolutionizes customer engagement. Through intelligent automation, it optimizes workflows, while its unified dashboard provides comprehensive insights into interactions. With features like CSAT score calculation, CSM assignments, and data export capabilities, Custify ensures efficient customer management, driving satisfaction and growth.

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Churn Zero Alternatives & ReviewsUsed by 70% Professionals

Churn Zero

Free | Paid

4.6

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Churn Zero is a cutting-edge digital-first Customer Success Software designed to revolutionize customer experiences and boost revenue for businesses. This innovative platform empowers companies to prioritize digital interactions, providing tools and insights that enhance the overall customer journey. With Churn Zero, businesses can proactively identify and address customer needs, reduce churn, and foster long-lasting relationships. By harnessing the power of data-driven decision-making, this software ensures that customer success becomes a central focus, ultimately driving growth and profitability in today's digitally-driven business landscape.

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Vitally Alternatives & ReviewsUsed by 65% Professionals

Vitally

Free | Paid

4.6

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Vitally represents a pioneering approach to Customer Success with its innovative, all-encompassing platform. Functioning as an integrated collaborative workspace, it seamlessly brings together diverse customer data sources. This consolidation not only simplifies data management but also offers a holistic view of customer interactions and health. Vitally empowers teams to work collaboratively, leveraging this comprehensive data to make informed decisions, optimize engagement strategies, and enhance customer satisfaction. In essence, it redefines Customer Success by providing a unified, user-friendly environment where businesses can efficiently manage and leverage their customer data for growth and exceptional customer experiences.

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Features Comparison

Zoho DeskBettermodeTotangoCustify
Multi-brand Help Center
Live Chat
Guided Conversations
Ticket Assignment
Time Tracking
Domain Mapping
Profanity Filter
Social (OG) Media Optimization