Jira Core Reviews

Derwin V.Enterprise(> 1000 emp.)

5.0

Jira is one of the most intuitive services ever developed. The easier implementation on your daily basis is amazing. When you use it every day, you will notice how ease you can interact with it and how great it integrates with other services. The features are amazing even though those features depends on the each business. I use every day and I rarely have had any issues. The customer support is great and it works perfectly fine whenever you have to report anything. Review collected by and hosted on G2.com.

Marianela F.Consulting - Water treatment - Environmental management

4.5

Jira allows us to customize each environment to focus on the activities that interest us most and offers the project manager a global screen of the execution, which makes it easier to follow the critical path and ensure that the times are the most convenient for execution of the project. Review collected by and hosted on G2.com.

Rohit G.Programming Analyst

4.5

I frequently use it's core feature of issues tracking as it makes issue tracking efficiently easy. Review collected by and hosted on G2.com.

Verified User in Information Technology and ServicesMid-Market(51-1000 emp.)

0.0

It is complicated, has far too many features that are hard to navigate, it's expensive so not all our team has access and the formatting sucks Review collected by and hosted on G2.com.

Verified User in Information Technology and ServicesSmall-Business(50 or fewer emp.)

0.0

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Verified User in Information Technology and ServicesSmall-Business(50 or fewer emp.)

0.0

Very unintuitive to use, as a software developer I can figure out applications pretty easily but there is no hope for JIRA. Page loads are kinda slow but bearable. Review collected by and hosted on G2.com.

Zie Mamadou C.Computer Software

5.0

Jira est un excellent outil de gestion de projet, du point de vu de sa popularit et aussi d'tre pouvoir utiliser dans multi domaines

Anonymous ReviewerManagement Consulting

5.0

Jira helps team discover agile foundations with the guide of a scrum master or project leader. The sprints provide guardrails to teams take smaller chunks of work. Jira provides a centralized location to work in and can reduce the amount of communication gaps.

Emiliano L.Law Practice

5.0

Dispone de una interface bastante intuitiva que cualquier trabajador comprende rpidamente.

Verified UserEngineer

10.0

Atalassian JIRA is used in my organization in almost all phases of software development, right from the requirement analysis to deployment. Any requirement, enhancement is logged into JIRA and assigned to a requirement analyst, then it is assigned to a developer, next to QA Testing team. Each bug/defect is also logged using JIRA. It is also used for deployment where in a Sytem Engineering ticket is raised for QA, UAT, Prod deployment which is follows various approval cycles before it is deployed. So to summarize, JIRA is used by Analyst, Developer, QA, Release Engineer, Support team, Manager, and each person who is responsible for quality and valued Software.
First of all, it keeps a log of each and everything you do for a software, and it takes the responsibility of creating a process for an organization. It keeps track of all the bugs, completed, pending which gives a proper estimate of allocated Vs completed work and helps you to focus on the required area. Since JIRA has a feature to log a bug with a proper workaround, It helps a new member to go though all the open bugs in the system and find out what workaround to be applied if similar problem occurs.

Verified UserDirector

10.0

Atlassian JIRA is being used by two departments within our company. The more obvious is our tech team, which uses it for bug tracking across our web/app development projects. My team has "adopted" JIRA as a way to task manage our web production and processing. We receive video assets, imagery and metadata to publish to multiple web sites. Tracking progress and assigning tasks associated with this ongoing workflow has made JIRA an invaluable tool for us. We complete hundreds of titles per month, and before JIRA tried to task manage in Google Docs.
E-mail notifications; the fact that reporters and watchers can stay in the loop via "push" and not "pull" is amazing The fact that tickets are of permanent record; they can be closed but not deleted The ability to clone JIRA tickets is very helpful when we are building out batches from the same partner or episodic content The ability to link tickets helps us keep work batches connected Labels make it so easy to push-to-filter tickets Due dates help us to manage deadlines

Michael TrujilloQA Manager

10.0

We use it in our entire organization. It addresses the needs of multiple departments with use of multiple projects along with the handling of defects and upcoming projects.
Error Handling Swimlanes Kanban

Verified UserAdministrator

3.0

It’s being used all across our organization. It addresses IT related issues and is a direct line to assist all workers.
They don’t always know the real issue and spend too much time figuring out the wrong solution Sometimes they pass around the issue for days. They need to understand all software programs well. Multiple attempts needed to bypass admin access

Verified UserConsultant

4.0

JIRA was used to document differences between a desired specification and a delivered prototype. The organization being small, it was used by everyone. It was intended to be a single tool to characterize issue reports, compile bugs, author work orders & track progress for a web-based application tracking various aspects of building management & efficiencies.
JIRA is part of a silo with Atlassian's other tools, like Confluence wiki. Just as Microsoft tools integrate tightly with its Sharepoint knowledge base (it's not a "wiki" in my opinion), Atlassian's form a stack that essentially requires one to use Confluence. Meanwhile if you are using the far more common & supported MediaWiki, you will find that for various reasons it is wiser to use Phabricator, the Facebook/WikiMediaFoundation bug reporting tool (competitor to JIRA) since the largest users of PHP-based mediawiki are also using that, and integrate them more over time. If JIRA wishes to compete for users who are relying on SharePoint & MediaWiki, who very much outnumber Confluence users, it will have to support those knowledge management / CMS / wiki systems as peers, and will have to restrict the degree to which it favors Confluence else it will be too great a business risk to rely on JIRA when using a non-Atlassian CMS or wiki. JIRA does not provide much direct support for support-driven development (SDD); that is, when one is specifying a new product entirely, with desired (not real yet) fictional features, JIRA would have some trouble characterizing this correctly. Yet for SDD it's critical to be able to represent a specification of desired behavior even when there is no running code that attempts to implement it, else there will always be a gap between a specifying tool and a support tool. JIRA developers would have to make a conscious decision to support "revision 0" of software; that is, its specification without any working artifact, and with only proposed URIs or command verbs, keeping these mutable so that potential support problems were found in the specification stage, and there was NO gap between tools used for revision 0 versus revision 0.1 to 0.9 to 1.0, only a difference in audience. Mobile & responsive support is weak - when a problem is reported it should be relatively easy to filter who gets which reports, and those should be sent through confidential means like XMPP or Signal, rather than relying on proprietary services such as social media (major security problem).

Kyle KochtanTechnical Lead

5.0

JIRA is being currently utilized as a second tier ticketing and workflow management system. Our users create a ticket in our regular ticketing system for an enhancement and such. Once it has been approved a ticket and sub tasks with all the detail are input into JIRA and tracked. We then use JIRA in our weekly meetings to give updates and such.
The UI In JIRA is not very intuitive, they have comingled products and navigation is difficult at times JIRA can be annoying with the number of email notifications it shoots out JIRA's security model is overly complex and can lead to issues

james S.support engineer

3.0

Overall: Good. Though costs a lot for what it is and have great customizable options. Though is very manual thought it's setup within the UI and there is a lack of API support unless you pay extra for a plugin

Nomfundo M.Student

5.0

Overall: Walk in the park . Everything is setup you can choose between company-managed and team-managed templates. Ship easily.

Sunil T.Verified LinkedIn UserDeputy General Manager

4.0

Overall: We started jira in small group of team then we convinced our team to use it to track our project

Anterpreet K.Product Manager

5.0

"All-in-one project management tool"

Sarat Chandra P.Verified LinkedIn UserSystems Reliability Engineer

5.0

"Jira is a Lifeline to Projects"

Faz Y.Verified LinkedIn UserHead of Product

4.0

"Brickflow Loves Jira"

ChrisRiley

2.0

We are using Jira only because all of our developers were familiar with it. The price is right, and it does the job. That said. Their UX is constantly getting worse. Their packages are confusing. And there are some really strange things. For example why would a link in a ticket open in the same window? It should always open in a new window of course I do not want to close the ticket to view a link. This small issue alone has wasted a lot of time, and created frustration during standups. O...

j4n

1.0

I am using Jira, Confluence and their newest addition Trello for some years now and I would like my time back. As others posted here previously: the pricing is ok as long as you dont really use it. and the UX is non existant or even offensively stupid, e.g. create a new user account and send the link to a customer. In the world of Atlassian this now requires the user to login via Desktop to initialise the projects that were assigned to the user. But if you login via mobile there is no project ...

Entrepreneur_of_century

3.0

Not a bad task manager. Don't really like the UI, not clean or straightforward. And pricing could be lower. Rest is fine. Pretty much recommended.

beachlife_sarah89

5.0

It's a powerhouse of a product and a must have for any good product manager. Highly recommend using it. Has a slight learning curve, however.

muqos

1.0

It's the industry standart but it is not that good