Otter AI Reviews

Verified User in ConsultingSmall-Business(50 or fewer emp.)

5.0

Moreover, the search functionality within the transcripts is a standout feature. Being able to quickly locate specific parts of a lecture without listening to the entire recording again saves me significant time and effort. This is particularly helpful when reviewing for exams or working on assignments that require precise information. Review collected by and hosted on G2.com.

Emily B.Small-Business(50 or fewer emp.)

5.0

I used Otter for interviewing people for Anthropology assignments. I was blown away by not only the accurate transcripts but the ability to click anywhere on the transcript and hear the actual recording. It was fast and easy and Otter even provided chapters and summaries. I love this app and even paid for a month after my free trial was up. It's expensive and I'm a student so i didn't buy a whole year but would use it again. I am getting paid for this review. Review collected by and hosted on G2.com.

Cassandra T.Mid-Market(51-1000 emp.)

5.0

In fact, I use Otter.ai as an evaluation tool of my week/production. Otter.ai keeps me focused on my goals, gives me meeting summaries as well as weekly reports, and insights as to what is coming up in the near future. Review collected by and hosted on G2.com.

Verified User in Information Technology and ServicesSmall-Business(50 or fewer emp.)

0.0

Their documentation says to contact support for certain issues, but when you do that, all you get is redirected to the help pages that were incorrect in the first place. And no one ever responds to the message. So they are still keeping the data that i want them to delete (along with the account), and their "AI" in the support department just keeps ignoring the request. Review collected by and hosted on G2.com.

Geraint H.Director

0.0

I#'m sorry but the transcription function is simply not reliable enough for me yet. It's very difficult to quantify but I'd say it's 85-90% accurate. That might not sound a huge difference but that 10% delta means I have to spend at least one hour per hour of recorded audio correcting the transcription. It's simply not accurate enough to rely upon at the current time. I wondered if it would just take time to 'learn' my voice, tempo, pitch, etc but actually it's no more accurate now than when I started using it in early 2021. Review collected by and hosted on G2.com.

Jarred W.CFO

0.0

Terrible customer service. Takes over a month to get a response to critical billing issues. Absolutely hate it, Review collected by and hosted on G2.com.

Guy G.Health, Wellness and Fitness

5.0

Open the app or webpage and talk or play speech into the tool, and it transcribes the whole thing, making it easy to download as text - write articles, or summarise blogs, podcasts, presentations, etc easily

Cynthia M.Religious Institutions

5.0

Otter is an easy, accessible service. It is like having a personal assistant at your elbow who takes the best meeting notes ever, thus freeing you up to be more "present" in meetings. Otter can also be used with Zoom (and it is transparent, so people know that it's providing a transcription, which is good), with the result, again, that I don't have to worry about capturing all the ideas, thoughts, etc. that happen in a Zoom.

Kayla H.Human Resources

5.0

The feature that I found to be most impactful for this software was the fact that you wont miss any key points during the meeting. Any important details shared youve got.

Anonymous ReviewerHigher Education

1.0

I purchased Otter a year ago. I was able to transcribe a few videos. Then in early spring I tried to transcribe the rest of my videos. They would not upload. I went back and forth with support trying to get this fixed. The issue was not fixed and I was told it was being forwarded to someone else. No one ever got back to me and it has been a month. I sent another email and still no response. At this point my subscription will be up soon and I will not renew.

Paul D.Civic & Social Organization

2.0

I tried to upload a Zoom MP4 video twice (which took over an hour each time) and I just kept getting an "error" message at the end. I am very interested in buying the service... BUT... What really got me was when their support just told me to check their FAQs sheet instead of helping me.

Ron Y.Management Consulting

3.0

The transcript quality varies significantly based on computer speakers

🌟 Richard RothsteinCEO (Chief Executive Officer)

10.0

We use Otter.ai for transcriptions of interviews that I do for marketing and thought leadership purposes. I do interviews to appear in other outlets and to be adapted into print form. This is important because I use it for lead gen. This previously would have taken me hours. Now it takes me seconds to minutes.

Lesley MyrickOwner and Principal Designer

10.0

I produce a short weekly video show with design tips, and I use Otter.ai to record and transcribe the audio so that I can turn the text into a blog post. It saves me so much time!

Christian StillmanContent Strategist

9.0

Our communications team is the only group using Otter.ai. We use it to transcribe interviews for content development. We often have interviews with employees and clients that range from a few minutes to an hour or longer, and it's too time-intensive to manually transcribe them. Otter.ai simplifies the process for us and provides very clean transcription.
Clean transcription Quick process Saving projects to revisit later

Julio D.CFO Analyst

4.0

Overall: Overall the experiences a great experience, I find that the software does what it has to do, which is transcribe the meetings know who is talking give summaries of the meetings in my opinion is the best feature I find that the free version which gives you about eight meetings month is low enough so that if you needed more you buy the plan.

Zaiba S.Verified LinkedIn UserFreelance Data Annotator

5.0

Overall: One of the best tools I have used so far. Otter has a restricted range of capabilities, but it excels at what it does. Otter will assist you in many ways and save you time if you're seeking for a simple approach to take notes during a business call or if you're an author wanting to publish a book.

Alexander H.Verified LinkedIn UserProduct Owner

4.0

Overall: It's transcription is really great. Search-ability is good, could be better. A full search for 'all my meetings with X person' or all meetings talking about X would be great.Export tools are lacking, but understandable. It's the kind of tool that can be a lifesaver.

Luis O.Executive Assistant

4.0

Overall: Otter is easy to use and would make a great edition to your corporate toolbelt. However, it's per user price and issues with certain speakers, mean that this might be your backup choice insofar as transcription.

Brian E.Owner/Operator

3.0

Overall: It was fundamentally okay, but that's the best it ever got. No real complaints but I have no complements to reccommend it, either.

Caroline W.Ops director

5.0

Overall: Really impressed. Would never go back to regular note-taking.

Guest

5.0

Very accurate and affordable.