Used by 71% Professionals
Rippling Reviews
Paid4.7
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
Used by many companies, Rippling has gained huge popularity for streamlining the workflow and efficiently managing evolving needs of companies. It is also acknowledged for its various modules and amazing built-in workflows for fast-growing companies. Overall, one can say that Rippling is an extremely user-friendly software designed to make everything as simple as possible.
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Rippling4.7(6676 Ratings)
Rippling4.7(6676 Ratings)
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4.8
4.5I find it very easy to navigate the platform. I use it both as an employee and a broker. It requires little to no training to understand and navigate through it. If I am unable to find something, I can easily search through the many self-help articles that includes screenshots which I love! I also like the saftey features with the 2-factor authentication. I feel like not only is my personal info safe, but my clients' info is as well. Review collected by and hosted on G2.com.
5.0Also, signing up for benefits, as an employee, through Rippling was a breeze and very fast. I liked how it displayed the monthly amounts of the insurance premiums. Review collected by and hosted on G2.com.
5.0Hassle free onbording and user friendly (Self navigatable) tool. Simply new Gen HR Tech tool, every HR would love it! Review collected by and hosted on G2.com.
0.0Software is antiquated and constantly malfunctioning, customer support is non-existent and non-responsive, sales team is pushy and has no understanding of the product, onboarding team is useless. Rippling has cost our business hundreds of thousands of dollars in wasted time and productivity due to malfunctioning software. Review collected by and hosted on G2.com.
0.0There is no customer service. The product is horrible for anyone needing tax documents from previous employers Review collected by and hosted on G2.com.
0.0Their service was impossible to work with, promising timelines they missed and making it impossible for my company to file their taxes on time. Review collected by and hosted on G2.com.
4.9
5.0Rippling is extremely easy to use as everything is self-explanatory. Our company mostly uses this system for HR purposes. I love that it's simple to use and one of my favorite features is that it integrates other products into it's system.
5.0Rippling is easy to use and I enjoy it through my work
5.0Rippling is just overall easier to use than any other human resource management software out there. I have used several over my professional career and I am overall the most satisfied with Rippling.
1.0Read the above. Dont use this software.
1.0Horrible, unresponsive customer service and no technical support - horrible company (except for "[SENSITIVE CONTENT] ").
1.0We signed the contract and they weren't able to deliver the work they promised and they're not willing to stop charging me and refund what they charged
4.3
10.0We use Rippling for our payroll processing, tax processing, benefits management, job candidate management. We also use imbedded apps for background checking and pension processing. We are a tuition-free private middle school, serving urban students who live in poverty. $$ and time for administration is limited so having a fast and accurate way to get these tasks accomplished is critical. I am a retired HR executive and have used many payroll systems including ADP and Paychex, so I appreciate the clear and concise interfaces.
Reporting functions - you can create reports easily and standard ones in place Hours input Reminbursement REPORTING!!!!
10.0We use Rippling to access all internal information from PTO, to benefits, insurance, payroll, HR hierarchy, and administrative tasks, and much more. Rippling's layout and easy navigation make for efficient use of time for all employees and allows for a high level of confidence when finding and performing tasks. Rippling also is a hub for all of our external sites which makes for great navigation between all platforms. Really a great program to use!
10.0We use Rippling for HR support, payroll, benefits administration, quarterly taxes. It addresses the business problem of the aforementioned services. Previously, we used a provider that would incorrectly input insurance options for employees or fail to facilitate their 401k and other supplemental benefits. That being said, Rippling does a pretty good job of this and only makes mistakes once in a blue moon.
Payroll platform/UI Live chat/customer support Onboarding/Termination Flows
1.0We use Rippling to manage benefits and payroll.
Benefits Customer Service Payroll
1.0We use it as our HR platform to hire all internal employees. Employees can use it to access benefits, paid time off, vacation time, W2s, pay stubs, and any other HR-related things they need. This is what we use to manage all 1,000 employees. This coupled with our CSS to manage who we are reaching out to and the shifts they work, we don't use anything else.
4.0We use Rippling for onboarding, payroll, app management, benefits administration, and time off.
Support UI/UX Broader partner base (HSA and 401K)
4.9
3.0Overall: My experience started out good until we started to receive 4-7 notices a month of late payments & late fillings, we never had this issue prior to switching to Rippling. We had to have a few corrections made to payroll and when I contacted support on this they let me know there would be a flat fee per change. Obviously, we paid that as we needed the corrections done. Then we found that some of the prior payroll that Rippling imported was incorrect so we had to contact the previous software to make the corrections and then upload a new YTD Payroll Detail to Rippling. I did that and ended up having to contact support 8 times for this and nothing had been done from the first contact I made with support. On the 8th time I contacted support they let me know it would be $500 for a reimport and then a flat fee for each return that would need to be amended. Not once in any of the previous contacts with support was a fee mentioned. We were not happy about this and we tried to get that waived due to the horrible support on this we received and we were told they could not waive the fee. All in all I would not recommend Rippling as they are already expensive enough and have way to many hidden fees.
5.0Overall: The product works well and has several added value services we like all intergrated. Customer service is decent, mixed feelings on thier new AI chat bot, sometime you just need a human. Once again the bigest issue is pricing. Their list price is now $10 and comparables are $8; $2.00 per can add up fast.
5.0Overall: Rippling is so far very comfortable to ADP. I believe rippling, has a few features that are far better than its competitors. I would highly recommend.
5.0Overall: Effective human resources management platform and the collaboration and file easy sharing is amazing using this Package.
5.0"Easy Navigation and User Friendly"
5.0"Rippling shreds the competition"
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