Stripe Billing Reviews

Julie B.Small-Business(50 or fewer emp.)

5.0

We use stripe everyday both internally and also customer facing. It's easy for our team to make requested modifications to any cusrtomers orders and they can even managed their orders themsleves. Review collected by and hosted on G2.com.

Stephen F.B2B Email Copywriter

4.0

It's flexible and has a great dashboard so you can see all transaction details. Review collected by and hosted on G2.com.

Kayla N.Customer Success Manager

4.0

Overall, Stripe Billing's combination of user-friendliness, flexibility, and security makes it a top choice for businesses looking to streamline their billing processes and enhance their overall customer experience. Review collected by and hosted on G2.com.

Andrew S.Founder and CEO

0.0

There is absolutely no way to reach a real person at Stripe. Email support is very slow. Receiving online payments is extremely important for any business and it is not good to go with a vendor that does not provide any phone or immediate support if something goes wrong. And things will go wrong. They mistakenly flagged our account as 'fraudulent' and shut us down with no explanation or any way to reach them! Several days later they apologized for the mistake and re-activated our account. Will it happen again? I don't know. It makes me very nervous to go with a vendor that does not have better communication and process for screening its users. I prefer WePay because they have a very involved process for becoming a partner with them, which means, they value our relationship and understand that we are trustworthy partners. Review collected by and hosted on G2.com.

Verified User in Computer SoftwareSmall-Business(50 or fewer emp.)

1.0

The fact that a refunded payment you still lose the fees. Also, do not connect Xero to stripe it doesn't make reconciliation any easier and simply provides your clients with a method of not paying you the full sum of their invoice due to stripe taking a cut. It is also not presented to the client that the full amount will not be sent to the supplier. Review collected by and hosted on G2.com.

Hayden L.Account Executive - Northeastern US

1.5

Stripe support is egregious. It doesn't matter how pressing your issue is, you will have to wait a minimum of 24 hours. Even for significant customer problems related to Stripe, I've waited over a week. There's no direct number to call, there's no way to escalate. Review collected by and hosted on G2.com.

Anonymous ReviewerJudiciary

5.0

Lo bueno de Stripe Billing es que las empresas pueden personalizar sus planes de precios, ofrecer descuentos o pruebas gratuitas, enviar recordatorios de pago entre otras muchas cosas.

Anonymous ReviewerJudiciary

5.0

Me gusta que pueda hacer gestin de suscripciones, cobro de pagos, mtricas e informes.

Anonymous ReviewerResearch

5.0

Es una excelente pasarela de pago que resulta muy til y conveniente para gestionar la facturacin.

Verified UserEngineer

10.0

We use Stripe to run our payment processing infrastructure. We're small, so as much as possible we've offloaded the work and logic of subscription, billing, invoices to Stripe. Stripe provides all of the pieces of how we bill our customers. We further pipe their data to a couple of other places which provides us with additional insight and analysis into our customer behaviour, financials, etc.

Mike VidasBusiness Owner

10.0

We use Stripe for 100% of our payment processing. It seamlessly integrates with our CRM and is very reliable. Since the app is also available on mobile, I never have any doubt about what is happening with our funding and can always keep tabs on it. It has industry standard rates and we get paid out in a timely manner, always.
Stripe allows me to always a tab on my funds. I always know what's happening. Stripe offers consistency. I get paid in the same amount of time, on time, no matter what. I love the app provided by Stripe; I can check anything I need, whenever I need to.

Angel BrockbankDirector of Customer Experience

10.0

We use Stripe for credit card processing. Many of our departments internally use it and my experience with it has been on the Customer Support side. Stripe does a great job capturing everything we need while keeping the security of the customers and allowing us all the functionality that we need on the support side to look up charges and be able to refund, recharge, and work with disputes.
Really great backend Overall functionality is solid and reliable Easy to look up information needed, and easy to refund customers

Gustavo B.Verified LinkedIn UserDirector

5.0

Overall: Stripe Billing is the best way to start receiving payments from your customers via online. It does have a powerful dashboard full of features, a great customer service to guide you through any circumstance you need help with. The payouts are consistent, and I find them to be the best alternative in the market after trying different providers.

Casey L.Owner, Head Coach

5.0

Overall: I switched to stripe from my previous payment processor and haven't looked back since. I thought there was going to be a ton of HTML coding involved, but the stripe client portal made onboarding new clients and transitioning my existing clients super simple.

Karen P.Owner

3.0

Overall: It is like using software from the 1990s. This is great to use because you do not need a landline but they need to add functionality such as taking a credit card in the field or in the store without an internet connection.

Liz L.Managing Director

5.0

Overall: It is the industry leader for a reason. It is fairly seamless and issues arise more so because of the systems that integrate Stripe are unable to use it to its fullest capacity.

Matthew V.Verified LinkedIn UserOwner

5.0

Overall: Very satisfied. Definitely great for when you are starting out and even with an established business.

Nicole D.Verified LinkedIn UserOwner

4.0

"Good for what I need"