About Gong io
Gong io Features
- Assessment Management : Allows sales managers to evaluate and score calls for coaching and performance improvement.
- Conversation Intelligence : Automatically transcribe, analyze and categorize your customer conversations for insights and visibility.
- Chat Transcript : Transcribes and archives chat conversations for easy reference and analysis.
- Automatic Call Distribution : Enables you to route calls to the right sales rep based on their expertise and availability.
- Performance Metrics : Offers real-time monitoring of performance metrics to enable data-driven decision-making.
- Scheduled Recording : Automatically records and transcribes customer interactions for compliance and training purposes.
Gong io Ratings and Reviews
Top Reviews
- Tarun A.Events Services
*Call Recording *Call Script*Deal Analysis*Track deal engagement*Activity Analysis
- Matthew MorganSenior Account Manager
I use this to track my analytics, my call touchpoints, as well as review my calls for personal coaching. I have found it extremely helpful to improve my calls with clients.
Picking up all calls, sometimes a call or 2 will be missing