Used by 83% ProfessionalsRingCentral Reviews
/5
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- Windows
- Large Enterprises
- Small Businesses
RingCentral's comprehensive cloud-based platform that seamlessly integrates messaging, video conferencing, and phone systems for efficient business communication. The collaborative contact center enhances customer experiences, enabling effortless interactions with agents. RingCentral's emphasis on delivering exceptional service and support has garnered positive feedback. Additionally, users find the inclusion of a contact center, video solution, and conversation intelligence tool valuable, further enhancing the platform's capabilities. With its user-friendly interface and powerful features, RingCentral stands out as an indispensable asset for businesses seeking effortless and productive communication.
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3.9
5.0Overall, RingCentral MVP is brilliant. Any business that is looking for a new system shouldnt look any further than RC MVP Review collected by and hosted on G2.com.
5.0RingCentral MVP is a great solution for all of our communication needs. The phone system, the video meetings and the collaboration platform are used daily and are simple to use. We also have a great Customer Support representitive that helps with any issues when they arise. Review collected by and hosted on G2.com.
0.0They have to capabilities we require to run our business. Review collected by and hosted on G2.com.
0.0I would be better off going to a rotary phone, this is a MAJOR problem. Your business will suffer for it, not to mention your checkbook. All my cards, letterhead, and advertising have this call dropping joke listed. This company knew about this problem, but took my money anyway. Don't bother with WRONG CENTRAL. Review collected by and hosted on G2.com.
0.0Sales and Customer Service Support is atrocious. if you're a US based company find someone who has US based support. Ring Central sales and support is sneaky, lying, and will cheat to get your business. Watch out. Review collected by and hosted on G2.com.
0.0The system is mediocre at best. The quality of the lines is 5/10, with a major delay in voice if you use the actual app and don't forward the lines to your direct phone/cell phone. After a few calls, we just decided to forward the calls directly as people were complaining about the voice lag. Review collected by and hosted on G2.com.
4.3
5.0Overall: RingCentral has integrated numerous modes of communication into a single app, each of which may be seen individually or together on a dashboard. The dashboard, in general, has been of great use to us in the conduct of our day-to-day business. Because of this added bonus, we have been able to get rid of all of our desk phones, which has freed up additional space on our workstations.
3.0Overall: The customer support was not very helpful. They used terms that I didn't understand, and no one was willing to help me understand. For example, I do not know what Ping means or how to do a "Speed test." Their ways of troubleshooting were not ever helpful.
5.0Overall: Overall a positive experience. It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills all our calling and texting needs.
5.0Overall: Overall we have enjoyed using this new platform and it meets our company compliance needs for phone calls in the insurance industry.
5.0"RingCentral for the remote worker"
3.0"Nice product"
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