Shape Software Reviews

Irina A.Small-Business(50 or fewer emp.)

5.0

I would highly recommend Shape CRM to any business looking to improve their workflow and grow their customer base. Review collected by and hosted on G2.com.

Bryan L.Small-Business(50 or fewer emp.)

5.0

Shape's UI is intuitive, and the setup process was pretty easy. We love how you can create and manage email and text campaigns and track everything. Some other CRMs we tested had all the same features, but getting them set up seemed much more time-consuming. Shape ties them all together nicely. Review collected by and hosted on G2.com.

Mery Cris D.Logistics Supervisor

5.0

Lead capture and management: The platform includes tools for capturing leads from various sources and managing them through the sales pipeline. Review collected by and hosted on G2.com.

Sam k.partner

0.0

Also, any changes, even if it is of the smallest type, have to go through their "engineers," so you have to pay a premium to make any alternations handicapping you and your IT/web development staff. Please stay away from this company and go with a more established organization. Review collected by and hosted on G2.com.

Verified User in Financial ServicesMid-Market(51-1000 emp.)

0.5

I don't really have any major complaints about the software. There are a few additional charges you can buy that I wish were included in the package but for how cost-efficient the software is, I can't complain! Review collected by and hosted on G2.com.

Adam M.B

1.0

No project management tools. Review collected by and hosted on G2.com.

Mery Cris D.Retail

5.0

What really sets Shape apart from other productivity tools is its analytics and reporting capabilities. With Shape, you can easily track your progress, identify areas for improvement, and get insights into how you and your team are performing. This makes it a great choice for anyone who wants to optimize their workflow and achieve better results.

Vanessa Grace C.Telecommunications

5.0

The features that are most impactful, are the phone features and the texting.

Lalaine D.Telecommunications

5.0

We use it a lot for email automation and text automation and it works great

Anonymous ReviewerConstruction

2.0

esignature mapping never worked properly

Christopher J.Transportation/Trucking/Railroad

4.0

No much that is bad to say about this software. It is packed with alot of features so figuring out the best way to use it for your business can take some time.

Mery Cris D.Retail

5.0

Nothing to improve. This is already perfect!

Ben SottekPaid Media Account Strategist

7.0

We use shape to aggregate paid media spend from all platforms and pace that spend to meet client budgets. We also use it to provide budget-related notifications and warnings to make sure there is plenty of visibility on the team when it comes to each client's budget.
Platform integrations Pacing accuracy Automated notifications

Verified ReviewerVerified LinkedIn UserOwner

2.0

Overall: Horrible. l first hired the whole package: Landing Pages, CRM, portal and communications package. They never provided me with the landing page, but they kept on charging me for it. Total scam. Nobody speaks to you, the AI bot is terrible, and I really hate it when people rob my money.

Michael H.Vice President

5.0

Overall: Great experience. They seem to constantly be developing and building new features which I love.

Verified ReviewerVerified LinkedIn UserPrincipal

2.0

Overall: went with [SENSITIVE CONTENT] and Monday and couldn't be happier and we saved money

Madina H.Account Executive

5.0

Overall: I have had an amazing experience with the software and team behind this all

Kari F.Real Estate Agent

5.0

"Excellent Product for Real Estate Agents"

Dorsa M.HR Recruiting

5.0

Overall: Great overall experience.