About NetSuite CRM
NetSuite CRM Features
- Sales Force Automation : Integrates sales processes like upselling, quote management, order management, fulfillment, and support.
- CPQ Support : Allows sales team to quickly configure, price, and quote (CPQ) complex products and services with accuracy.
- Marketing Automation : Targets, builds, executes, and measures marketing campaigns, and passes leads to sales.
- Customer Service Management : Online knowledge base and case submission features allow customers to get answers quickly.
- Partner Relationship Management : Offers real-time information flow between you and your partners across the complete marketing process.
- Reporting & Analytics : Monitors performance with built-in reporting, real-time analytics, and role-based dashboards.
NetSuite CRM Ratings and Reviews
- Joshua M.Director of Sourcing
Learning curve for basic analytics like saved searches is very short. Ability to copy records, create custom fields and custom records, develop workflows, and control input at the most minute levels are indispensible to our day-to-day functioning and adoption as a new system. Intergrates well with other systems. Review collected by and hosted on G2.com.
- Verified User in Fine ArtSmall-Business(50 or fewer emp.)
The sales process and customer service was a "0" . Buyer beware!!!!! My salesperson was Kevin Fitzopatrick was amazing through the signing of the contract. After that he could have cared less with what happened to my business." It is bas been 10 months and we are still not live. It has been a painful and expensive process.. MAKE SURE YOUR ATTORNEY REVIEWS YOUR STATEMENT OF WORK before signing anything!!! Review collected by and hosted on G2.com.