Used by 72% ProfessionalsAccelo Overview
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
Acello is a prominent end-to-end cloud-based platform for managing all aspects of customer work delivery. Acello allows you to easily plan your projects, track results, and streamline your entire company process.
About Accelo
Accelo Features
- Sales & Quotes : Converts accepted quotes into a project, and incorporates sales information into a proposal.
- Project Management : Offers real-time project statuses, resources allocation, budgeting, and collaboration.
- Tickets : Converts email requests into tickets, and manages reactive client support activities.
- Retainers : Identifies the most important, profitable clients by analyzing repeatable works.
- Billing : Generates a detailed invoicing report while integrating with popular accounting software.
- Reports : Provides deep and contextual insights, measures business performance, and even forecasts.
Accelo Ratings and Reviews
- Verified User in Performing ArtsSmall-Business(50 or fewer emp.)
The Client Portal and the ease of editing reports. I find the layout well designed. I like that it's easy to create templates and run most of my business using the platform. Review collected by and hosted on G2.com.
- Chris OsterhoutVice President of Business Strategy
We use Accelo to run our client portal, ticket system, project management system, retainer system and our billing system. It works well in many areas to give us organizational insights that we did not have historically.
The client portal needs to be improved. It does not have the same user interface as we have within Accelo and we get a lot of client complaints about it. It needs more executive-style reporting and the ability to create your own reports and filters. It needs to be faster. With all of the things Accelo is doing to give you all the data, it is kind of slow compared to other systems in the browser.
