About CallRail
CallRail Features
- Custom Reporting : Allows users to customize reports based on specific metrics and data points, providing tailored insights for their unique needs.
- Keypad Scoring : Enable users to score calls based on customer responses, helps to prioritize and qualify leads.
- Call Transcription : Automatically transcribes conversations, providing businesses with accurate and detailed written records of their calls.
- Automated Lead Tagging : Automates the process of tagging leads based on predefined criteria, making it easier to categorize and track leads effectively.
- Call Forwarding : Enables businesses to route incoming calls to specific departments or individuals, ensuring efficient call management.
- Built-In Conversational Intelligence : Automatically analyzes calls, providing businesses with actionable insights and turning conversations into valuable data.
CallRail Ratings and Reviews
Top Reviews
- Trevor J.Small-Business(50 or fewer emp.)
Ease of use and intuitive self-service platform. Reasonable fees and no long term commitments. Easy integration into popular website platforms, such as WordPress. Review collected by and hosted on G2.com.
- Eugene K.President
Unreasonable fee structure for basic functionality Review collected by and hosted on G2.com.