About Sprinklr
Sprinklr Features
- Customized audit forms : Tailor evaluation forms for accurate assessments and adapt to specific business requirements.
- Real-time monitoring : Gain actionable insights, track KPIs, and respond to events for continuous improvement.
- Actionable dashboards : Multi-level dashboards for tracking KPIs, team performance, and daily targets.
- Quality automation : AI-powered insights on QA parameters for identifying improvement areas and coaching opportunities.
- APIs : Seamless integration with external systems and applications through robust APIs.
- Active data retention : Control data storage on the platform, ensuring compliance, historical reporting, and future optimization.
Sprinklr Ratings and Reviews
Top Reviews
- Nichole P.Insurance
I like how you can have a team discussion and it also saves the discussions and documents to use later.
- Verified User in Consumer GoodsMid-Market(51-1000 emp.)
Content is not reliably posted as scheduled. Review collected by and hosted on G2.com.