Chartbeat Reviews

Stephanie S.AM Content Coordinator, Reporter

5.0

When I'm editing the front page of our site, I use Chartbeat to see which articles are grabbing people's attention. It's helpful to keep people engaged, reading, clicking around. I love the daily reports that tell me which of my stories got the most views so I can see if people are actually reading my work and if not, I can try to improve on that. Review collected by and hosted on G2.com.

Molly P.Technical Writer

3.0

The platform has nice visuals and it's a neat and clean interface. Review collected by and hosted on G2.com.

Michelle B.Senior Online Journalist

4.5

I love using Chartbeat to keep an eye on how stories are performing in real-time, but I also love the historical data it provides. It helps me plan future content. Review collected by and hosted on G2.com.

Verified User in Financial ServicesSmall-Business(50 or fewer emp.)

2.0

What Chartbeat offers we also receive from a variety of other partners & platforms, so there's significant overlap at times Review collected by and hosted on G2.com.

Verified User in Public Relations and CommunicationsEnterprise(> 1000 emp.)

3.0

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that. Review collected by and hosted on G2.com.

Molly P.Technical Writer

3.0

Sometimes articles were duplicated in metrics when URLs were redirected. Also sometimes attributed articles to the wrong author. Review collected by and hosted on G2.com.

Anonymous ReviewerBroadcast Media

5.0

Daily reports with statistics on engagement on all of my articles; real-time statistical tracking; headline testing;

Cameron M.Sports

5.0

The real-time dashboard is far superior to GA and also the reporting structure sent to my email on my frequency of choice on a per-author basis is the best feature it has

Anonymous ReviewerPublishing

5.0

The ease of use and segmentation in real-time help us truly understand our audience, reach and when it's time to freshen articles.

Stacy ShanksSocial Media Producer

10.0

We track current web users and what stories are trending on our website. Mainly used by the website department but the whole newsroom has access. Our reporters and journalists like to check the success of their own stories. In our morning editorial meeting, Chartbeat data is used to see if any trending web stories should turn into that day's TV package or should there be a follow-up from the day prior.

Verified UserManager

10.0

My team uses it to gauge what users are reading and how to rank stories on our website. Chartbeat is displayed prominently in our newsroom so all can see it, although only the digital team has individual logins. Chartbeat helps us deliver page views and follow-up on stories generating interest. It also displays referrals, allowing us to see where traffic is coming from.
See in real-time which stories are performing well. A/B headline tests allow my team to deliver the best entry to our stories. See referrals, letting us cater stories to sites.

Melissa M. HartDigital Editor

10.0

I use it to track visitors to our website, and learn what they are reading, how much time they are spending on the site, where they are coming from. This data helps inform where we put our marketing dollars to help promote our work. It's invaluable and I trust Chartbeat's data more than what's captured by Google Analytics.
Recirculation data Referral traffic Time on article/engaged minutes Number of people on a story at any given time

Verified ReviewerVerified LinkedIn UserTeacher Internet Marketer Developer Author

5.0

Overall: We use chartbeat for real-time traffic analysis. It helps us understand what assets we're wining on, which need to be improved and even helps us determine more content to write based off what does well.

John C.Vice President, Digital

5.0

Overall: I have never been disappointed by Chartbeat. Any technical issues are quickly disclosed and resolved. Customer support is responsive, and the product is fairly priced for smaller publishers.

William S.Digital Content Producer

5.0

Overall: Overall, we're able to see how well stories are doing on our news site and it helps the digital team to understand what might do well and should be a higher priority.

Cam M.Executive Director

5.0

Overall: This overall experience with Chartbeat has taken us off Google Analytics (not completely but close).

Cyrus E.Digital Publishing Editor

5.0

Overall: I've always enjoyed working with Chartbeat and find their team and software to be of a high quality

Verified ReviewerVerified LinkedIn UserSenior Editor

5.0

"Easy, powerful A/B testing"