About Convoso
Convoso Features
- Answering machine detection : Connects agents with live leads to maximizing sales opportunities and minimizing call hang-ups.
- Automatic dialing with triggers : Initiates calls based on lead actions like opening an email or filling a form, ensuring timely engagement.
- Call routing : Matches leads with qualified agents based on predefined skills, optimizing customer interactions.
- Track KPIs in real-time : Monitors key performance indicators instantly for data-driven decision-making and performance optimization.
- Real-time reporting : Provides immediate access to comprehensive call center performance reports for timely insights.
- Caller ID health : Monitors the reputation of phone numbers to prevent potential blocks or flags by carriers, maintaining a positive brand image.
Convoso Ratings and Reviews
Top Reviews
- Colleen M.Enterprise(> 1000 emp.)
I like the fact that it is user friendly and has easy buttons to recognize. Review collected by and hosted on G2.com.
- Verified User in InsuranceMid-Market(51-1000 emp.)
Not being able to dial out independently, I am not the biggest fan of auto-dials. Review collected by and hosted on G2.com.