▷ Best Alternatives to JustGiving | 14 Reviews! - Alternatives.co

JustGiving

1.07 | 14 reviews
x 0
Free for Life

Although JustGiving was in the press last year accused of taking a large chunk of charitable donations for themselves, this is actually the ‘basic’ principle of the majority of crowdfunding sites. And in comparison with other sites, their fee is very competitive. Offering support, training and various high-end reporting and developer tools together with a basic or professional subscription plan, you should definitely take a look.

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14
trustpilot.com Top reviewer

unbelievably poor customer service, my charity has been trying to get the gift aid back on donations we have received for almost year! No ownership, no proactivity, constantly conflicting information. Do not go near them with a barge pole

trustpilot.com Top reviewer

We were nonprofit clients of JustGive.org for many years and had few problems. However, JustGive morphed into JustGiving, never informed us, deleted our ability to log into our account and yet is still taking (stealing) money from our donors. They don’t publish a phone number or address and don’t respond to emails. STAY AWAY FROM…

trustpilot.com Top reviewer

This company is taking the funds for themselves. Has been horrible how you see people wasting their money thinking they’re helping a cause but instead they are helping the owners. Please be Carefully .Good Companies need good people.

trustpilot.com Top reviewer

I was with Just Give and then transferred to Just Giving without notice!!!!!! Horrible service, high fees, I removed their link from my site. I am asking donors to give directly, these donor sites charge too much!!

trustpilot.com Top reviewer

We were involuntarily migrated to Just Giving. They are collecting donations on our website and not sending the funds to us. We can’t login to our account, the new login credentials they sent us DO NOT work, they won’t call me and there is no phone number to call them! This experience has now crossed…

trustpilot.com Top reviewer

Steer clear of this company

February 21, 2018

Steer clear of this company! By far the worst experience I’ve ever had with an online donation platform. We were switched from JustGive to JustGiving without even being notified. One day, our donation link was being automatically redirected to JustGiving, and it’s been a nightmare ever since. From having all my donations listed as anonymous…

trustpilot.com Top reviewer

I wanted to give via Paypal

February 21, 2018

I wanted to give via Paypal, after it seemed as if it had gone through i received an email saying there was a problem and my card was rejected by my card provider! How can it be if using Paypal? I had only just paid for somerthing else via paypal and it went through without…

trustpilot.com Top reviewer

Like others who have posted here, I’ve interacted with JustGiving.com because my charity’s account was recently migrated to their platform from Justgive.org. This was done with very little notice and now I can’t access my organization’s account. I have filled out a number of forms on Justgiving’s website asking for help (As far as I…

trustpilot.com Top reviewer

Our nonprofit received ONE email on September 25, 2017 telling us JustGive was closing and we had been transferred to JustGiving. The proper way to relay a MASSIVE change like this is to start sending MULTIPLE announcements SIX MONTHS in advance. You don’t send an agency ONE email to tell them your business no longer…

trustpilot.com Top reviewer

Our NPO was a customer of justgive.org when it was purchased by justgiving.com recently. Justgiving.com handled this transistion extremely poorly without much input from them on the process. Suddenly our NPO was receiving two checks – one from JustGive.org for our recurring donors and one from JustGiving.com for new one time donations. We had no…

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