44 PledgeMusic reviews

Ordered three items, two were missing some contents. Contacted customer services, eventually received a reply, was promised missing contents would be shipped. They weren’t. Contacted customer services again and was ignored.

As with many reviews on here, I have ordered a product – the fulfilment date has passed and I have received nothing- including communication.A huge problem is their ‘contact’ facility as it looks like I am uploading a message to myself via a messageboard. An auto response says they are “very busy so please leave…

Still waiting for an order i made almost a year ago! Whenever they make an update they don’t live up to it

This company is a rip off will never use them again. Poor customer service department

Recently I received my Michael Bruce boxset from Pledgemusic,supposedly 250 made.Mine did not have the autographed placard in it or any indication if I am any of the 1-250 copies.All attempts at satisfaction get me a generic e-mail and no real response….seems if you are selling something autographed and rates reflect that then you should…

Order a vinyl brand new arrived severely warped, complained just get a generic mail sent 3 follows up mails no response – Avoid Awful customer service, poor quality control, I have had several orders that were acceptableCould be so good great products that people pay a premium for but customer service of a disreputable company

Shockingly poor company. Will no longer use pledge music as the signed cd i pledged for never materialised. Customer service is pathetic and sends out a generic email about how your complaint is important but nothing happens. Done with pledge music now . Bad for those who pledge, bad for artists whose cds don’t get…

Ordered “signed and numbered copy” of book only to receive a ” bookplate” copy.This is basically where an author signs hundreds of stickers which are then sent out and stuck in the appropriate publication by a third party.In effect it means that the item has never been seen or handled by the author themselves and…

I ordered a Bananarama bundle on 1/23/18. I’ve never received the order or any corospondance.

Boo hoo PledgeMusic has charged me £26 for the Yes album “Fly From Here”. The order was supposed to be fulfilled by March 23rd 2018. Here we are 2nd June 2018. Guess what?!???!!I still don’t have my record!!Shame on you PledgeMusic!I am extremely unhappy and disappointed. Scotsbrazz 🤬