Cloud Telephony Software Alternatives
Cloud telephony is a communication technology that utilizes cloud-based servers to manage and route voice calls and messages over the internet. It replaces traditional phone systems, offering scalability, flexibility, and cost-effectiveness. Users can access and control their telephony services via web interfaces, eliminating the need for on-premises hardware. This approach enables businesses to enhance customer engagement and streamline communication while reducing infrastructure expenses. Now coming to Cloud telephony tools, these software solutions leverage cloud technology to facilitate communication through voice and messaging services. They include virtual phone systems, call center software, and voice over IP (VoIP) platforms. These tools enable businesses to manage and automate their phone systems, allowing for features like call routing, voicemail, and analytics.
Used by 80% ProfessionalsCallHippo
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
CallHippo is a cloud-based VoIP service that offers virtual phone numbers and telephony features for businesses. It enables organizations to make and receive calls over the Internet, streamlining communication. With features like call forwarding, recording, voicemail, and more, it's ideal for small to medium-sized enterprises seeking cost-effective and flexible phone solutions.
Used by 79% ProfessionalsMCUBE
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
MCUBE is a cloud telephony service provider tool designed to streamline business communications. It enables efficient customer interaction management, encompassing voice and text interactions, all within a single platform. By unifying communication channels, this tool enhances productivity and facilitates better customer engagement, making it an invaluable resource for businesses aiming to optimize their communication processes.
Used by 82% ProfessionalsMOBtexting
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
MOBtexting is a cloud based CPaaS (Communication Platform as a Service) solution that serves as a versatile and scalable platform for businesses. It facilitates seamless customer engagement through multiple communication channels worldwide, enhancing customer experiences. With its multi-channel capabilities, it empowers users to connect with and engage customers effectively.
Used by 87% ProfessionalsAircall
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
Aircall is a cloud-based phone system and call center software designed for businesses. It offers features like call routing, analytics, and integration with various customer relationship management (CRM) tools. Aircall enables teams to manage and track calls efficiently, improving customer communication and support. It is known for its user-friendly interface and scalability, making it a popular choice for companies seeking flexible and collaborative communication solutions.
Used by 81% ProfessionalsOpenPhone
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
OpenPhone is a cloud-based phone system for businesses and professionals. It offers virtual phone numbers, call forwarding, text messaging, voicemail, and team collaboration features. Users can easily manage their phone communications, forward calls to multiple devices, and integrate with other business tools. It's a flexible and modern solution for remote teams, small businesses, and startups seeking a professional communication platform.
Used by 83% ProfessionalsRingCentral
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
RingCentral is an all-in-one cloud-based communication and collaboration platform that combines messaging, video conferencing, and a phone system for businesses. It helps businesses to enhance customer experience through a collaborative contact center, enabling seamless interactions between customers and agents. With a focus on effortless communication, it empowers businesses to efficiently deliver exceptional service and support.
Used by 79% ProfessionalsSquaretalk
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
Squaretalk is an AI-driven contact center solution designed for streamlined call center operations. It serves as an all-encompassing platform, providing a user-friendly interface and quick setup. This platform uses Artificial Intelligence to enhance customer service efficiency. It will make it a valuable tool for businesses looking to optimize their contact center performance and provide seamless customer support.
