Used by 82% ProfessionalsConferenceCaller Overview
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
ConferenceCaller is the leading conference call service provider, with a variety of features that make its services the ideal choice for businesses and organizations looking to organize meetings, and other business-related calls. Its user-friendly platform makes it simple to create and manage calls from any device, and it provides ample resources to ensure that everyone is successful during calls.
About ConferenceCaller
ConferenceCaller Features
- Conference Call Recording : Allows you to record and download all your audio conference calls on the go.
- Moderator Controls : Features include phonebooks, mute, call logs, etc.
- Group Dialing : Allows users to save contacts in groups for conferencing purposes.
- Multiple Phone Support : Allows users to use any telephone like mobile, cellular, workplaces, etc.
- Automated Calls : Offers fully automated conference call support - 24/7, 365 days.
- Multiple Connections : Offers options like web dial-out, toll and toll-free dial-in access, and more.
ConferenceCaller Ratings and Reviews
- Carol
We're using WebEx with integrated Intercall audio. Before the switch, we used only Cisco WebEx video and audio-conferencing and never had any issues. A few times a month we have 20-100+ customers dialing-in to presentations. More often than not, the system will lag and cause very loud disruptions to the presenter and participants. Attendees will occasionally unmute themselves and when we go to mute them, it either takes up to a minute to "Mute All" or we can never tell who is causing the noise due to severe lag. This is especially hard if a presenter is among the callers. Attendees have complained that they are not satisfied with the audio quality or cannot log-in altogether - they typically give up and I'm forced to apologize on behalf of this crappy system and send recordings later. Some customers are simply unwilling to put up with the junk quality audio that Intercall provides. I've asked that we revert back to the old system, but our corporation would rather save $0.01/min than preserve employee and customer sanity. Intercall causes STRESS and some days I look out of our 4-story window during meetings and want to jump. I hate Intercall.
NONE - I would give Intercall 0 Stars if I could.
Recordings take up to 1min to start, system lags frequently causing disruptions, difficult to mute users, requires users to type in attendee ID (cannot identify most callers,) users in remote locs have difficulty dialing-in, poor customer service - Carol
We're using WebEx with integrated Intercall audio. Before the switch, we used only Cisco WebEx video and audio-conferencing and never had any issues. A few times a month we have 20-100+ customers dialing-in to presentations. More often than not, the system will lag and cause very loud disruptions to the presenter and participants. Attendees will occasionally unmute themselves and when we go to mute them, it either takes up to a minute to "Mute All" or we can never tell who is causing the noise due to severe lag. This is especially hard if a presenter is among the callers. Attendees have complained that they are not satisfied with the audio quality or cannot log-in altogether - they typically give up and I'm forced to apologize on behalf of this crappy system and send recordings later. Some customers are simply unwilling to put up with the junk quality audio that Intercall provides. I've asked that we revert back to the old system, but our corporation would rather save $0.01/min than preserve employee and customer sanity. Intercall causes STRESS and some days I look out of our 4-story window during meetings and want to jump. I hate Intercall.
NONE - I would give Intercall 0 Stars if I could.
Recordings take up to 1min to start, system lags frequently causing disruptions, difficult to mute users, requires users to type in attendee ID (cannot identify most callers,) users in remote locs have difficulty dialing-in, poor customer service
