- Programmable Messaging : Lets you quickly & easily embed messaging into your application or service.
- Automated Phone Surveys : Provides tailor-made automated phone surveys for all sorts of purposes like NPS, CSAT, CES, etc.
- Smart IVR : Uses speech recognition & synthesis to automate your inbound call processing.
- Recruiting Automation : Features AI-driven communications for accelerating and simplifying new employee recruitment.
- Two Factor Authentication : Sends authentication codes via SMS or voice, providing an extra layer of protection.
- HD Video Conferencing : Conduct remote meetings of the highest quality through WebRTC-powered HD conferencing.
- Vitaly D.Digital Media Expert
We create Golos, a voice-based social media platform featuring audio conferences, voice chats, and other functions. We would like to note in particular while working with Voximplant is their professionalism in communicating with clients. The Voximplant team created a group chat and allocated a working group to deal specifically with our project. They were also always available for conference calls with developers. Voximplant has been doing it all for free because they believe in our product! When you create a complex, cutting-edge product, you face failures. It would be good to get a more operational analysis of failures and prompt identification of which side an error is on. Do not hesitate to reach out to the Voximplant support team. They are always here to help you, answer your questions, and provide advice. Sometimes there were errors on our part. This happens when there are many features, and you face an embarrassment of riches, so to say. We were to build the MVP and get things rolling in the shortest possible time. Thanks to Voximplant and their support, we have done it in 3 weeks.
- Timur V.Consultant
Voximplant has great functionality and flexibility as a communication platform. Excellent documentation and devtools are always up to date. They offer 24/7 technical support and always answers questions quickly. Sometimes there are so many ways to implement the required functionality that we are faced with a choice of exactly how to do it. On the other hand, technical support always suggests which tool is best to choose to implement the required service. Very reliable platform with exceptional support from the team and constant updates. Jivo an omni-channel business messenger. Our live chat widget is embedded in our customers websites so they can communicate with their customers. More than 270,000 sites around the world trust JivoSite to communicate with their customers. We have many competitors: instant messengers, direct calls to companies, emails, etc so we always need to provide differentiating features. We chose Voximplant so that we could offer a new web calling feature that enables our users to speak with their customers on the phone while exchanging messages and documents at the same time. This feature has been very well received by our customers. In addition, the callbacks feature we implemented with Voximplant helps close deals when only chat isn't enough. Our customers combine these two communication channels to increase conversions at all stages of the sales funnel.