Quickbooks Payroll Alternatives & ReviewsUsed by 79% Professionals

Quickbooks Payroll Reviews

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4.4

/5

(Alternatives.Co rating)
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  • Windows
  • Large Enterprises
  • Small Businesses

QuickBooks Payroll, offered by Intuit, is a comprehensive payroll solution. Users appreciate its efficiency in simplifying payroll processes, automating tax calculations, and ensuring compliance. The integration with QuickBooks accounting streamlines financial management. With features like time tracking and employee self-service, it's user-friendly. While it excels in accuracy and compliance, some may find the pricing a bit steep. Overall, it's a valuable tool for businesses seeking reliable payroll management, saving time, and minimizing errors in their financial operations.

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Alternatives.Co has rated
Quickbooks Payroll
4.4(940 Ratings)
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  • 3.8
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  • 4.4
G2
3.8
Top Comments by G2
Positive Comments
  • Kyle S.Data Wizard
    Review
    3.5

    In my oppinion, the best thing about QuickBooks Payroll is its integration with other Quickbooks products. It made it easier to manage time sheets, invoicing, and expenses. Review collected by and hosted on G2.com.

  • Karan K.Salesforce Developer
    Review
    5.0

    The best thing about QuickBooks Payroll is its time tracking, We can create projects, add workers to that project to work, We can track the worker's locations and the time they are giving to that particular project. Review collected by and hosted on G2.com.

  • Verified User in Consumer ServicesSmall-Business(50 or fewer emp.)
    Review
    5.0

    Capability to add or delete payroll deductions last minute without update employee file. Review collected by and hosted on G2.com.

Negative Comments
  • Verified User in SemiconductorsSmall-Business(50 or fewer emp.)
    Review
    0.0

    QBA is one of the worst product I have used so far. It is slow, and it hang frequently. Review collected by and hosted on G2.com.

  • Verified User in Environmental ServicesSmall-Business(50 or fewer emp.)
    Review
    0.0

    The worst part of all of this is that they have made it next to impossible to get help in a moment of need. First, they want you to review their knowledge articles which have not answered a single question I've had to date. Then if you game the robot you can finally access a chat agent. The chat agents are kind humans, but they do not have much power or authority to help you make necessary changes, and these conversations usually result in a "reach out by phone". They aren't able to provide you a phone number, and you are forced to put your name on a wait list for a call back which is typically 60 minutes out. I have also had scenarios where I was actively chatting with a support agent when a sudden page refresh disconnects me from the chat and provides no way to re-connect without starting completely over. I can handle friction in a tool and the need to reach out to support, but when I'm two weeks past my initial issue with still no resolution and multiple frustrating experiences, I start to become frustrated that the company is not willing to put the necessary resources in place to support their loyal customers. Review collected by and hosted on G2.com.

  • James K.CIO/Office Manager/HR/Payroll/Insurance Coordinator/IT/Equipment Technician/Supplies/Marketing
    Review
    0.0

    THIS IS a BETA software version. It is full of bugs. It does not integrate with Quickbooks cleanly; every time you have to correct a paycheck you have to call them, every time you want to rerun a paycheck you have to call them, in fact most editing functions do not work at all. The export function does not work correctly either, so you end up with multple repeats in your account ledgers. In general this software should not have been released to the public and needs hundreds of hours of programming fixes. Review collected by and hosted on G2.com.

Capterra
4.4
Top Comments by Capterra
Comments
  • Kari B.Practice Admin
    Review
    5.0

    Overall: it's easy to use once you get a system down, little to no errors and makes payroll days easy and manageable on top of all other duties.

  • Kimberly P.Owner
    Review
    1.0

    Overall: If you have a simple payroll this is not a terrible product. If you have employees in multiple states, I would not recommend.

  • Jodi B.Controller
    Review
    5.0

    Overall: I pay our employees biweekly using QuickBooks and it could not be any easier or any more efficient.

  • Chris S.Verified LinkedIn UserCEO
    Review
    2.0

    "There are better payroll products out there even if your CPA insists on using Quickbooks"

  • Peter S.Verified LinkedIn UserExecutive Director
    Review
    5.0

    Overall: Easy to use, easy to set up and get going

  • Hartley A.Owner
    Review
    5.0

    "The best site for payroll and tax help! "

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