Used by 70% ProfessionalsBright Guage Overview
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
BrightGauge serves as a robust data management platform that enables businesses to harness the power of data effectively. By offering an extensive suite of features, including real time dashboards, goal management, client reporting, calculated metrics, datasource mashup, public gauges, public dashboards, and snapshots, this platform empowers users to make informed decisions based on comprehensive insights. With its user-friendly interface and powerful capabilities, it stands as an asset for businesses seeking to unlock the true potential of their data.
About Bright Guage
Bright Guage Features
- Custom Dashboards Creation : Users can create custom dashboards tailored to their specific needs to showcase relevant metrics.
- Average Response Time : Monitors average response time to ensure efficient customer support and optimize service performance.
- Data Warehousing Tools : Utilizes powerful data warehousing tools to store, organize, and manage users’ data effectively.
- Automatic Data Records : Automates the process of recording and updating data to save time and eliminate manual errors.
- Track End-Of-Day Tickets : Gain visibility into backlog trends by retrieving and storing daily open ticket counts.
- Support Kill Rate : Measures support kill rate to gauge the effectiveness of customer issue resolution and enhance customer satisfaction.
Bright Guage Ratings and Reviews
- Luis A.Information Technology and Services
The number of datasources from which you can collect data and create unified reports.
- Alastair S.Information Technology and Services
The lack of a simple OR query in gauges causes no end of frustration. Having to create layers for each query followed by a calculated metric often doesn't create exactly what we're after. It is by far the biggest drawback of this product. It would be wonderful if there were more direct integrations available with out other sources - the dropbox/Onedrive solution helps get around it but it's a bit clunky. Lastly, the formatting tools for reporting are woeful. The experience of building and formatting a report is painful.
