Bright Guage Alternatives & ReviewsUsed by 70% Professionals

Bright Guage Overview

Free | Paid

4.6

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

BrightGauge serves as a robust data management platform that enables businesses to harness the power of data effectively. By offering an extensive suite of features, including real time dashboards, goal management, client reporting, calculated metrics, datasource mashup, public gauges, public dashboards, and snapshots, this platform empowers users to make informed decisions based on comprehensive insights. With its user-friendly interface and powerful capabilities, it stands as an asset for businesses seeking to unlock the true potential of their data.

Best Offer Applied
Starts at

$316/Month

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About Bright Guage

Bright Guage Features

  • Bright Guage FeaturesCustom Dashboards Creation : Users can create custom dashboards tailored to their specific needs to showcase relevant metrics.
  • Bright Guage FeaturesAverage Response Time : Monitors average response time to ensure efficient customer support and optimize service performance.
  • Bright Guage FeaturesData Warehousing Tools : Utilizes powerful data warehousing tools to store, organize, and manage users’ data effectively.
  • Bright Guage FeaturesAutomatic Data Records : Automates the process of recording and updating data to save time and eliminate manual errors.
  • Bright Guage FeaturesTrack End-Of-Day Tickets : Gain visibility into backlog trends by retrieving and storing daily open ticket counts.
  • Bright Guage FeaturesSupport Kill Rate : Measures support kill rate to gauge the effectiveness of customer issue resolution and enhance customer satisfaction.

Bright Guage Competitors

Bright Guage Ratings and ReviewsBright Guage Ratings and Reviews

Alternatives.Co has rated
Bright Guage as 4.6

4.6

/5

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    4.6
  • GetApp
    4.6
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    4.4
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    4.6
Top Reviews
  • Verified UserManager

    10.0

    /5

    We currently use BrightGauge to give us real-time technician & company stats, information, etc. BrightGauge lets us know if there are "stale" tickets so our Dispatch team can pinpoint which tickets they need to request updates on. It shows us how many tickets each of our technicians is assigned to work on for workflow. It shows us how many tickets each technician has resolved in the last week. Who the leaders are, who may need assistance, and who has fallen behind. We also use BrightGauge for project ticket tracking & to show us Dispatch Coordinator statistics as well. BrightGauge helps us pinpoint areas we need to focus on.

  • Matthew D.Information Technology and Services

    5.0

    /5

    The gauges are quite customisable for known sources but the list of sources is slightly limited and we'd like to see more sources being added more regularly

Bright Guage PricingBright Guage Pricing

Standard Plan
StartingUSD 316/moBilled Monthly
Enterprise Plan
StartingUSD 436/moBilled Monthly
Enterprise + Plan
StartingUSD 616/moBilled Monthly