Used by 82% ProfessionalsCertainly IO Overview
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
Certainly IO is an advanced AI Chatbot specifically tailored for e-commerce enterprises. This powerful tool facilitates engaging and interactive conversations with customers, enabling businesses to provide exceptional customer service. Its Natural Language Understanding (NLU) capabilities enhance the business's ability to comprehend and interpret customer queries, ultimately fostering better customer understanding and satisfaction.
About Certainly IO
Certainly IO Features
- Natural language processing : Understands and interprets customer queries in a way that closely resembles human conversation.
- Data Driven Optimization : Enables businesses to improve the effectiveness and efficiency of their customer interactions.
- Conversational AI ChatBot : Helps engage customers in dynamic and interactive conversations, creating a more personalized experience.
- Auto Responders : Provide instant responses to common customer queries, saving time and improving overall efficiency in customer support.
- Mobile Support : Ensures that businesses can provide seamless customer support and engagement across various mobile platforms.
- Intent-Based Pop-ups : Offers relevant information or suggestions at the right moment to customers based on their past search history.
Certainly IO Ratings and Reviews
- Anonymous ReviewerComputer & Network Security
Very easy to get started with the basics, you will have a bot up and running in no time. The support is fast and reliable, with quick fixes and direct help. Easy to cusomize and design - both on its operations and the GUI. Up time is second to none - good work BotXO.
- Anonymous ReviewerComputer & Network Security
Reporting functions are a bit basic, and it tends to load very slow, hven bot has been running for a while. The platform can get "confused" over keywords and global connections, and this can result in some strange replies from the bot.
