Used by 82% ProfessionalsCertainly IO Overview
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
Certainly IO is an advanced AI Chatbot specifically tailored for e-commerce enterprises. This powerful tool facilitates engaging and interactive conversations with customers, enabling businesses to provide exceptional customer service. Its Natural Language Understanding (NLU) capabilities enhance the business's ability to comprehend and interpret customer queries, ultimately fostering better customer understanding and satisfaction.
About Certainly IO
Certainly IO Features
- Natural language processing : Understands and interprets customer queries in a way that closely resembles human conversation.
- Data Driven Optimization : Enables businesses to improve the effectiveness and efficiency of their customer interactions.
- Conversational AI ChatBot : Helps engage customers in dynamic and interactive conversations, creating a more personalized experience.
- Auto Responders : Provide instant responses to common customer queries, saving time and improving overall efficiency in customer support.
- Mobile Support : Ensures that businesses can provide seamless customer support and engagement across various mobile platforms.
- Intent-Based Pop-ups : Offers relevant information or suggestions at the right moment to customers based on their past search history.
Certainly IO Ratings and Reviews
- Ulrik L.CEO
If you know, please tell us. Review collected by and hosted on G2.com.
- Anonymous ReviewerLeisure, Travel & Tourism
Some of the functions are not very intuititive to use. Also it loades rather slowly, especially the overview of Global connections is slow and messy. Also messy overview of received conversations. It would have been nice to make new and use reports better.
