About Certainly IO
Certainly IO Features
- Natural language processing : Understands and interprets customer queries in a way that closely resembles human conversation.
- Data Driven Optimization : Enables businesses to improve the effectiveness and efficiency of their customer interactions.
- Conversational AI ChatBot : Helps engage customers in dynamic and interactive conversations, creating a more personalized experience.
- Auto Responders : Provide instant responses to common customer queries, saving time and improving overall efficiency in customer support.
- Mobile Support : Ensures that businesses can provide seamless customer support and engagement across various mobile platforms.
- Intent-Based Pop-ups : Offers relevant information or suggestions at the right moment to customers based on their past search history.
- Mark d.Food & Beverages
The one thing that stood out from the start was the ease to work with BotXO: The intuitive use of the platform itself and the support from our Customer Success manager. With their help, we were able to launch our first version in 2 weeks, and one week was due to me not having enough time to work on it full time.
- Boris A.Information Technology and Services
Still exploring all the features. It would be good to have a multilingual option by default and not by multiplying modules.