Used by 75% ProfessionalsFreshBooks Overview
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
FreshBooks is a cloud-based accounting software that helps small businesses provide expert accounting services for better maintenance of their financial operation. It is best suited for self-employed professionals, small-scale agencies, firms, and consultancies, helping them streamline their payables and receivables in a central module.
About FreshBooks
FreshBooks Features
- Tax Management : With categorization formatting of tax inputs, business firms can get automatic tax calculation and streamlined tax management.
- Account Management : Allows you to meet client's expectations and build lasting relationships with your customers.
- ACH Payment Processing : Eliminates the security risk of paper checks, reduces the risk of fraud, and tampering.
- Client Management : Creates an opportunity for your customers to have a more personal, compelling experience.
- Contact Management : Helps you to keep the information about your prospect and customers organized in a searchable format.
- Financial Management : Helps manage organization’s finances, ensuing your business is compliant with necessary regulations.
FreshBooks Ratings and Reviews
- Kasey L.stylist
Freshbooks is really easy to use I will give it that but it can honestly be updated some more. I mean it doesn't really offer all the specific needs that most small business require Review collected by and hosted on G2.com.
- Verified User in Legal ServicesSmall-Business(50 or fewer emp.)
This program is VERY GLITCHY. The biggest problem is when you tell them that it's glitchy, they tell you that it's not and that they don't plan to fix it. The easiest example is when you try to send an invoice, there is no "account balance" on the invoice. So if one client has two invoices outstanding, they can never know how much they owe. Clients are always confused, and you have to manually send emails to tell them what their account balances are. By that point, they haven't paid anyway, since people don't like to do a bunch of work to figure out how much they owe you. This definitely DOES NOT automate your billing experience, as they claim it does, and instead, it requires significant manual calculations by hand to make sure account balances are correct. Another example is using the account statement feature. When you create an account statement for a client, using the default timeframe will yield a report with an account balance at the bottom, only that is not the real account balance. It is just a net of the most recent payments and invoices, but it DOES NOT add up to the account balance. As a result, my clients are always confused about what to pay, unless I manually go in, add up what they owe, and send them a custom written out note to explain what they should pay. I have contacted Freshbooks 26 times to discuss these issues, and they cant even tell me if it will ever be fixed. Review collected by and hosted on G2.com.
