Hopin Reviews

HATEM G.Mid-Market(51-1000 emp.)

5.0

As a techy person, I found Hopin simple to navigate. It was very easy and user friendly to upload materials and adjust the format for our event. The customer service was responsive and if I had a question they supplied the necessary support. Secondly, I consider the fact that downloading of materials is easy to the attendants, without hitches. Although we had to make some adjustments, Hopin perfectly meshed with our event management tool Attendify. Review collected by and hosted on G2.com.

Billy C.Mid-Market(51-1000 emp.)

4.5

Robust virtual events platform with feature-rich tools to helps make online event easy to manage. Data integration to connect and analyzed participants registration has make this platform easy to implement. Review collected by and hosted on G2.com.

Jovan M.Small-Business(50 or fewer emp.)

5.0

The journey has been quite for our recent virtual gatherings. The interface of this app is excellent for real-time handling, which easily engages attendees. Social stream keeps everyone abreast, whereas the agenda is useful in noting sessions and speakers. The feature that I love most is that the event can be customised to fit our brand. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization ManagementSmall-Business(50 or fewer emp.)

0.0

The fatal flaw is that the whole registration and event access process is a hot steaming mess. This is in part because the UI designer is incompetent, and in part because Hopin uses its host customers to get Hopin customers, which is a questionable practice in itself. But the flagrantly unethical business practice is, without the host's permission, they survey the customers about the event. The host has no say on the content of this survey, and the results are not shared with the host. I can't even believe this. The host is paying Hopin, and Hopin is evaluating the host. The host should be evaluating Hopin, and that is what I am doing here. I will never use Hopin again, and I hope this review deters you from making the same mistake. Review collected by and hosted on G2.com.

Verified User in Information Technology and ServicesSmall-Business(50 or fewer emp.)

0.0

I'm not done but my time is. Review collected by and hosted on G2.com.

Ivan C.Principal

0.5

We hosted two previous events (Dec 2020 and March this year) on Hopin. Even though it was a learning experience for us, Hopin was terrific in terms of the registration process, configuring it for the events and the attendee experience. For this reason, we didn't anticipate the issues with our event a fortnight ago. 20% of our RSVPs never managed to complete the now-different registration / authentication process--our marketing hard work was wasted. We had set up different ticket categories and many of our attendees got complimentary admission. Yet when they clicked on their email link (virtual ticket) the day of the event to join, it took them to the registration screen and people were asked to pay or re-register. So we lost more RSVPs. A lot of angry guests. Never again would we risk our guest experience and company reputation on such a poorly unreliable platform. All those features during an event are irrelevant if there's so much friction for interested guests to join. Maybe it's us but the poor labelling of buttons and the registration/sign-in was a big let down. Review collected by and hosted on G2.com.

Anonymous ReviewerComputer Software

5.0

Lo consiglio, lo abbiamo usato per la gestione di una conferenza online con pi di 500 partecipanti

Chris O.Media Production

5.0

It really does feature all the main hits you'd need for a product of its type. Unlike some rivals such as HeySummit, it is all much more contained with proper provision for video

Anonymous ReviewerHealth, Wellness and Fitness

5.0

Real time video and audio streaming High quality video Real time chat

Alper U.President

1.0

Overall: We worked with Rng Central for their new product Hopin. It took Rng Central 45 days to activate our account and we could not host events during this period. And when we asked them to change the start date of our contract due to that delay it again took them 4 months to respond and finally we received a negative responsestill trying to resolve this. As a long-time Hopin customer, I find it sad to read bad reviews like ours in recent months.

Bill S.Managing Partner

5.0

Overall: Our event development agency works with clients who need to replace in-person programs with online events, often quickly. The Hopin team has helped us figure out the work flow and the platform lends itself to setting up a demo and then the actual event very quickly. Attendees and exhibitors alike can figure out how to navigate in a couple of minutes - and that's the key to a successful event.

Carly S.Verified LinkedIn UserLead Consultant

5.0

Overall: We really enjoyed using it, really easy to explain to others and it helped us host an event for the first time virtually that we were unsure about. Took some of the fear out of going virtual for the first time.

Andi A.Marketing Campaign Manager

5.0

Overall: This was a great platform to help connect our Business Resource Groups members online in a new and exciting way. We were able to leverage the stage, sessions, and networking parts of the platform.

Kalah H.CEO

5.0

Overall: Hopin is a tremendous platform that really cares about feedback and wants to win in this virtual space.

Verified ReviewerVerified LinkedIn UserEvent Director

4.0

"A good platform for virtual with a range of useful functionality"