About LogMeIn
LogMeIn Features
- Computer Grouping : Enables users to easily categorize computers based on location, permissions, or functions, enhancing organization of remote devices.
- GoToMeeting : Allows users to access secure video conferencing on any device, enabling efficient remote collaboration.
- File Transfer : Seamlessly moves files between host and client computers bidirectionally, simplifying data exchange and sharing.
- Desktop Sharing : Helps users to share and view remote desktops, facilitating collaborative troubleshooting and demonstrations.
- Background Access : Users can conduct maintenance tasks on remote computers, without disrupting end users' activities.
- Patch Management : Efficiently manages software updates and patches to maintain system security and performance.
LogMeIn Ratings and Reviews
- Verified User in Hospital & Health CareMid-Market(51-1000 emp.)
In addition to that, there are collaboration tools between support reps to help each other when working with a user. I've used this plenty of times when I was scratching my head on an issue and had to have a second pair of eyes look at it. Sometimes it was a quick fix and thankfully LogMeIn Rescue makes it even easier. Review collected by and hosted on G2.com.
- Verified User in Transportation/Trucking/RailroadEnterprise(> 1000 emp.)
Splitting the chat windows automatically changes the session you are viewing when you click on it. I get the point, but I wish there was an option to disable that. History & Notes section is easy to forget about. If another technician inputs data there during their session, you are never notified that there are new notes, the next time you connect to the computer. Review collected by and hosted on G2.com.