LogMeIn Reviews

James B.Consumer Advocate

5.0

Plus, it goes without saying it was very user-friendly as well. Review collected by and hosted on G2.com.

Ashley P.Director Of Operations

4.0

Rescue facilitates quick and secure access to superior support with one-click links to real-time assistance on your website or mobile app. Rescue is fast: No delays or wasted time to initiate a support session. You can get someone to login right away and get answers to what is wrong or not working. Review collected by and hosted on G2.com.

Verified User in Outsourcing/OffshoringEnterprise(> 1000 emp.)

5.0

Unattend remote connection to me is by far the most useful feature to me. I configure it on my "problem children" that way I do not require them to be at the desktop when I work on their devices. Review collected by and hosted on G2.com.

Micheal S.System Administrator

2.0

GUI is unintuitive. Desktop control can be very laggy. Find it useful only for installing a full version of LogMeIn on the host computer in order to use it for any further troubleshooting. Installation download can be confusing for some customers as they do not understand the difference with downloading and running the program. While useful, the file moving capability is usually very slow when compared with a proper LogMeIn install. Review collected by and hosted on G2.com.

Verified User in Information Technology and ServicesSmall-Business(50 or fewer emp.)

2.5

The pricing was really high for a small company like ours - it also was a pain to have to wait for the access code to give the client when we wanted to jump quickly on a call. Review collected by and hosted on G2.com.

Roman P.Technical Writer

3.0

Interface is outdated and not very intuitive to navigate, could definitely use a redesign Review collected by and hosted on G2.com.

Riva SchwartzOffice Manager

10.0

I sometimes work from home and this way I can log into my work computer and have access to the server and print documents for the assistant to retrieve and no one even knows I am not in the office. I have also been able to do file transferring between computers, even complete software programs.
Gives access to a host computer. It allows document transferring, even programs.

Verified UserManager

10.0

LogMeIn is currently used by a small group of employees, including members from the accounting, sales and management teams. Our IT infrastructure is quite old, and didn't provide easy options for working remotely. LogMeIn offered a simple, secure and user-friendly solution that gave our workforce some additional flexibility and bandwidth as far as accessing information and completing certain tasks without having to be physically present in the office.
It's easy to access and manage files remotely. I can use and administer multiple machines from a single account.

Marissa NovakMarketing Manager

10.0

We used this for employees that often travel so that they have access to everything at all times. Some have desktop computers and laptops that they both use; this is a great way to ensure that they always have their files readily available regardless of the location or device they are using.