LogMeIn Reviews

James B.Consumer Advocate

5.0

Plus, it goes without saying it was very user-friendly as well. Review collected by and hosted on G2.com.

Ashley P.Director Of Operations

4.0

Rescue facilitates quick and secure access to superior support with one-click links to real-time assistance on your website or mobile app. Rescue is fast: No delays or wasted time to initiate a support session. You can get someone to login right away and get answers to what is wrong or not working. Review collected by and hosted on G2.com.

Verified User in Outsourcing/OffshoringEnterprise(> 1000 emp.)

5.0

Unattend remote connection to me is by far the most useful feature to me. I configure it on my "problem children" that way I do not require them to be at the desktop when I work on their devices. Review collected by and hosted on G2.com.

Micheal S.System Administrator

2.0

GUI is unintuitive. Desktop control can be very laggy. Find it useful only for installing a full version of LogMeIn on the host computer in order to use it for any further troubleshooting. Installation download can be confusing for some customers as they do not understand the difference with downloading and running the program. While useful, the file moving capability is usually very slow when compared with a proper LogMeIn install. Review collected by and hosted on G2.com.

Verified User in Information Technology and ServicesSmall-Business(50 or fewer emp.)

2.5

The pricing was really high for a small company like ours - it also was a pain to have to wait for the access code to give the client when we wanted to jump quickly on a call. Review collected by and hosted on G2.com.

Roman P.Technical Writer

3.0

Interface is outdated and not very intuitive to navigate, could definitely use a redesign Review collected by and hosted on G2.com.

Tresha IveyProject Manager

10.0

I personally use LogMeIn Pro to remotely access my office PC. This allows me to easily access my programs and files that are on the office internal network without having a VPN setup. It allows me to just stop whatever I am doing when it is time to leave the office and remotely connect to complete the task. I do not have to close programs and open them remotely. I like the ease of connection. You do not have to jump through hoops to connect.
Ease of connection. You can use their web login and connection through there. You can also install the client app and connect via it. Easy and fast. Remote Control is fantastic. It scales the screens great. There is no lag in the screen refreshes. Remote printing is good. You can be working on your PC at the office via LogMeIn and print to your local PC at your current location with ease.

Verified UserManager

10.0

LogMeIn is currently used by a small group of employees, including members from the accounting, sales and management teams. Our IT infrastructure is quite old, and didn't provide easy options for working remotely. LogMeIn offered a simple, secure and user-friendly solution that gave our workforce some additional flexibility and bandwidth as far as accessing information and completing certain tasks without having to be physically present in the office.
It's easy to access and manage files remotely. I can use and administer multiple machines from a single account.

Riva SchwartzOffice Manager

10.0

I sometimes work from home and this way I can log into my work computer and have access to the server and print documents for the assistant to retrieve and no one even knows I am not in the office. I have also been able to do file transferring between computers, even complete software programs.
Gives access to a host computer. It allows document transferring, even programs.

Verified ReviewerVerified LinkedIn UserIT Professional

4.0

Overall: Having the access to remote endpoints has become a normal thing for systems administration. LogMeIn (GotoMyPC) did the job well with all stability of its features. If GotoMyPC were not that expensive, I could have stayed with them and not shifted to another application.

Nicolas P.IT Administrator

5.0

Overall: I guided my customers to use this software and we manage with it during few years but pricing is badly incresed and so there is no need to stay with Logmein as others competitors price is more interesting now

James W.Technical Services Manager

5.0

Overall: It allows us to connect to all our customers servers, we know what the details of the servers are and when they were last online

Stan L.Managing Agent

3.0

"LogMeIn has a habit of taking good products and ruining them"

Mohan Lal D.Verified LinkedIn UserAutomation Specialist

5.0

Overall: It has been kind of OK experience with it.

Tony C.Financial controller

3.0

"A good product"