Squaretalk Alternatives & ReviewsUsed by 79% Professionals

Squaretalk Overview

Free | Paid

4.2

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Squaretalk is an AI-driven contact center solution designed for streamlined call center operations. It serves as an all-encompassing platform, providing a user-friendly interface and quick setup. This platform uses Artificial Intelligence to enhance customer service efficiency. It will make it a valuable tool for businesses looking to optimize their contact center performance and provide seamless customer support.

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Starts at

$25/Month

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About Squaretalk

Squaretalk Features

  • Squaretalk FeaturesQueue Callback : Allows customers to disconnect temporarily while retaining their queue position for better agent allocation.
  • Squaretalk FeaturesTime Conditional Routing : Routes calls based on time, ensuring they reach available employees during their working hours.
  • Squaretalk FeaturesParallel and Conference Calls : Enables holding one call while initiating another or adding a third party to an ongoing conversation.
  • Squaretalk FeaturesWarm Transfer : Facilitates seamless customer service by sharing context with agents before transferring calls.
  • Squaretalk FeaturesUnlimited Concurrent Calls : Handles multiple simultaneous VoIP calls from a single virtual phone number.
  • Squaretalk FeaturesReal-Time Remote Monitoring : Supervises agents' activities in real-time, with options to listen, coach, or join live calls for direct interaction.

Squaretalk Competitors

Squaretalk PricingSquaretalk Pricing

STANDARD
StartingUSD 25/moBilled Monthly
Professional
StartingUSD 45/moBilled Monthly