Used by 81% ProfessionalsOpenPhone Overview
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
OpenPhone is a cloud-based phone system for businesses and professionals. It offers virtual phone numbers, call forwarding, text messaging, voicemail, and team collaboration features. Users can easily manage their phone communications, forward calls to multiple devices, and integrate with other business tools. It's a flexible and modern solution for remote teams, small businesses, and startups seeking a professional communication platform.
About OpenPhone
OpenPhone Features
- Threads : Enables internal team discussions through private threads, offering a space to collaboratively resolve issues away from customer view.
- Unified Conversations : Seamlessly integrates with text messages, call logs, recordings, and voicemails in a single conversation thread.
- Snippets : Saves frequently used messages as snippets to quickly reuse them, eliminating the need to type them out repeatedly.
- Message Scheduling : Schedule messages to be sent at a specific time or date, with the flexibility to cancel or reschedule as needed.
- Auto Recording : Easily records calls manually or set up automatic recording to ensure you capture valuable conversations for future reference.
- Call Forwarding : Automatically redirects incoming calls to another U.S. or Canadian phone number, improving call management and accessibility.
OpenPhone Ratings and Reviews
- Gustavo T.Sales Specialist - Recruiter
The interface is very easy to organize, in a single screen you can see all you need to work, shared contacts and the notes about each one of them is very very helpful, the activity of your team and managing of your teamwork is very simple Review collected by and hosted on G2.com.
- Zoey J.Small-Business(50 or fewer emp.)
There are too many bugs to name. Scheduled messages not sending, the time zone stuck in Arizona, so you have to change it for every message. Days to weeks before you hear back from customer support (and you always get a new person, so it feels like you are starting over.) Duplicate messages. All contacts dissappearing. Need I continue? Review collected by and hosted on G2.com.
