Used by 81% ProfessionalsOpenPhone Overview
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
OpenPhone is a cloud-based phone system for businesses and professionals. It offers virtual phone numbers, call forwarding, text messaging, voicemail, and team collaboration features. Users can easily manage their phone communications, forward calls to multiple devices, and integrate with other business tools. It's a flexible and modern solution for remote teams, small businesses, and startups seeking a professional communication platform.
About OpenPhone
OpenPhone Features
- Threads : Enables internal team discussions through private threads, offering a space to collaboratively resolve issues away from customer view.
- Unified Conversations : Seamlessly integrates with text messages, call logs, recordings, and voicemails in a single conversation thread.
- Snippets : Saves frequently used messages as snippets to quickly reuse them, eliminating the need to type them out repeatedly.
- Message Scheduling : Schedule messages to be sent at a specific time or date, with the flexibility to cancel or reschedule as needed.
- Auto Recording : Easily records calls manually or set up automatic recording to ensure you capture valuable conversations for future reference.
- Call Forwarding : Automatically redirects incoming calls to another U.S. or Canadian phone number, improving call management and accessibility.
OpenPhone Ratings and Reviews
- Verified User in RetailSmall-Business(50 or fewer emp.)
I do like that I can answer Business calls anywhere my cell phone goes domestically. I am still a new business and haven't fully exploited what OpenPhone can do for me just yet. My use rate is still low as do not have staff yet. I do like the concept, however. There appears to be many options that will fulfill multiple users needs. Review collected by and hosted on G2.com.
- Sury W.Teacher/ Academic Advocate
I travel a lot, and that's why it was important to have a VOIP. However, I will say that a lot of my calls dropped, disconnected, or never made it through while traveling in multiple countries. I emailed the company, for about a year, trying to figure out what was going on. They kept saying my wifi was not strong enough and/or there is "jitter." I found it hard to believe that it was my connection or lack thereof that contributed to my frustrations. I think the company may have to strengthen their end. Those were the responses I received while traveling in 7 countries and over 35 cities. I also had long response times in which I lost interest by the time someone actually contacted me about my problems. I lost some business because of it. Review collected by and hosted on G2.com.
