Used by 81% ProfessionalsBloomreach Overview
/5
Bloomreach is an AI-powered digital experience tool tailored for e-commerce platforms, enabling boundless customer engagement. It seamlessly integrates real-time customer and product data, empowering businesses with valuable insights into authentic customer preferences. By deciphering customer desires, Bloomreach equips companies to offer personalized and highly satisfying e-commerce interactions, ultimately enhancing conversions and customer satisfaction within the online retail landscape.
About Bloomreach
Bloomreach Features
- Omnichannel Orchestrations : Facilitates seamless coordination of customer interactions across various channels for a unified and consistent user experience.
- A/B Testing : Allows businesses to experiment with different content or design variations to optimize website performance.
- Ads and Retargeting : Creates and manages targeted advertising campaigns and retargeting efforts to engage and convert potential customers.
- Personalized Search : This ensures that users find the most relevant products or content based on their preferences and behaviors.
- SMS and Messaging : Enables businesses to reach and engage with customers through text-based communications.
- Page Building : Helps users to create and customize web pages for enhanced visual appeal and customer engagement.
Bloomreach Ratings and Reviews
- Michal StínDigital Marketing Consultant
Weblayers, campaign management and the active machine learning that Bloomreach Engagement includes are really great tools that we use on a daily basis and appreciate. The AI features allow for accurate recommendations and predictions which comes from the individual user behaviour. Our communication has become extremely personalized, more than ever before. They feel it, we are sending each user relevant content because of machine learning. We use triggered messaging with the correct products at the right time and through the right channel at the time most probable of them reading it. Vouchers on first/next visit, countdown banner, almost out of stock banner, etc., are also tools that have increased our revenue.
- Eric K.Small-Business(50 or fewer emp.)
The common hickups when using the cms or console that doesn't apply changes and that you can't work with multiple pages at the same time. High raises of costs in short notice before contract renewal and sometimes snobbish attitude. Review collected by and hosted on G2.com.