Bloomreach Alternatives & ReviewsUsed by 81% Professionals

Bloomreach Reviews

4.6

/5

(Alternatives.Co rating)

Bloomreach, a digital experience tool, is a game-changer for e-commerce. It seamlessly merges customer and product data with AI-driven optimization, offering users the ability to craft highly personalized customer journeys. This results in exceptional e-commerce experiences and boosts brand loyalty. With Bloomreach, businesses can harness the power of AI to create a truly tailored shopping experience that caters to individual preferences, setting it apart as an asset in the e-commerce landscape.

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Alternatives.Co has rated
Bloomreach4.6(588 Ratings)
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  • 4.6
  • 4.3
  • 4.8
G2
4.6
Top Comments by G2
Positive Comments
  • Henric A.Head of CRM and Analytics
    Review
    5.0

    The tool is fast for processing data (real-time for many processes). This speed, combined with an intuitive interface, allows me to easily create great marketing and personalization orchestration on-site, in ads, and for email & SMS. Review collected by and hosted on G2.com.

  • Charlotte H.Fashion Stylist
    Review
    5.0

    In comparison to other more dated platforms, Bloomreach is a breeze to use, and efficient. I use Bloomreach every day, and find it second nature, building emails, scenarios and reporting on customer engagement. Review collected by and hosted on G2.com.

  • Theo B.Enterprise(> 1000 emp.)
    Review
    4.5

    Bloomreach manages to be intuative to use whilst also offering great depth and complexity allowing us to understand and leverage our customer data to build best-in-class segmentation and scenarios. Our knowledgable and friendly support team make getting the most out of the platform a breeze. Review collected by and hosted on G2.com.

Negative Comments
  • Verified User in RetailEnterprise(> 1000 emp.)
    Review
    1.0

    The navigation. It it way too cumbersome to copy paste or newly create elements due to the navigation Review collected by and hosted on G2.com.

  • Verified User in Marketing and AdvertisingMid-Market(51-1000 emp.)
    Review
    1.5

    limited out of the box reporting, very complex understanding jijna, user friendliness of the reporting is not great. Aggregates & running aggregates is difficult to execute correctly. Review collected by and hosted on G2.com.

  • Tobias K.Small-Business(50 or fewer emp.)
    Review
    2.5

    complicated and long implementation, not very proactive support in case of issues Review collected by and hosted on G2.com.

Capterra
4.8
Top Comments by Capterra
Comments
  • Sawomir P.Verified LinkedIn UserHead of CRM
    Review
    5.0

    Overall: I've been using Bloomreach platform for the last 3 years in a high scale business (retail, 20+ markets) and it proved both on Bloomreach company and platform side to be reliable partner that helps a lot to develop business and drive revenue and customer retention.

  • Rebecca R.Senior CRM Executive
    Review
    5.0

    Overall: I am really enjoying it as a daily user, it makes my job a whole lot easier and I have learned a lot through it.

  • Nathan P.Email Operations Manager
    Review
    5.0

    Overall: Great and easy to use. You can work as simple of as complex as you want to

  • Jan Z.Senior Analyst
    Review
    4.0

    Overall: Amazing, complicated and unfortunatelly very often frustrating

  • Maik D.Email Marketing Manager
    Review
    5.0

    "Email Marketing ALL IN ONE Platform! "

  • Anja T.Marketing Automation specialist
    Review
    4.0

    "Bert inser friendly"