Chrome Remote Desktop Reviews

Verified UserSupervisor

10.0

It is not technically being utilized across the whole organization, but more so on a departmental level. It is one of the tools available for our technicians to use while they provide remote assistance with our users. As we have been using a commercial remote desktop solution for quite some time, there were some problems with the software, where we needed to look for alternative software solutions. One of these was Chrome Remote Desktop, which we have used with supporting users from time to time, and has worked really well. The biggest benefits to the business are there is no cost, it is available to everyone, and it is really easy/intuitive to use, both from a technician and user perspective. It also doesn't have some of the issues/problems we have seen with some other "commercial" remote desktop solutions.
It really is easy/intuitive to use. There really is no formal training that is required to learn how to use Chrome Remote Desktop, nor is there a need to look at complex documentation to use it, or get it to work It really integrates well with the browser, namely Chrome. It is also compatible across most devices, including mobile devices such as iPhones and Android. It doesn't necessarily have to be used from a PC/Computer, and can really be used most anywhere It really offers most of the basic functions that most anyone would want, such as resizing the display session, keyboard controls, file transfer, etc. It is also secure, as you can set a PIN for accessing the remote computer

Verified UserAnalyst

10.0

I am using Chrome Remote Desktop to access my computer's desktop from my phone when needed. Only used in a single department, single person.
Desktop access from mobile devices Desktop access from other computers Don't have to be on the same network to access. You can use any internet connected device that supports the Chrome Remote Desktop app.

Verified UserTechnician

10.0

We use Chrome Remote Desktop in multiple ways. The two primary ways we are using it are A: Test content off of our network to verify if there is an issue with a website or if we want to make sure that there is accessibility back into the system from an outside source. And B: If we have issues connecting to a remote machine on the network and none of our other tools will allow us to connect, we will ask the user to send us a support code through Chrome Remote Desktop to connect to their machine to fix the issue.
Allow connection to any machine that authorizes it. Very responsive to commands.