CommPeak Alternatives & ReviewsUsed by 74% Professionals

CommPeak Overview

Paid

4.5

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

CommPeak is a cloud-based contact center solution that offers an easy way to manage your contact center from anywhere in the world. You can monitor, improve and also easily engage with customers through chat, phone, email, and other channels. Also, CommPeak provides comprehensive reporting on all aspects of your business operations so you can track progress and make adjustments as needed.

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About CommPeak

CommPeak Features

  • CommPeak FeaturesMultiple SMS Types : Offers a variety of SMS types like promotional, transactional, OTP Messages, etc.
  • CommPeak FeaturesVast Vocabulary : Allows conversion of recordings into over 75 languages using the speech-to-text app.
  • CommPeak FeaturesMultiple-Language Recognition : Select a primary language, and about three additional languages.
  • CommPeak FeaturesIn-Depth Reports : Use EDRs to understand the SMS performance and optimize the sending process.
  • CommPeak FeaturesCommPeak Dialer : Boost your productivity and increase your sales using this predictive dialer.
  • CommPeak FeaturesVoIP Service : Premium A-Z VoIP services with connections to tier 1 provider, strong partnerships, etc.

CommPeak Ratings and ReviewsCommPeak Ratings and Reviews

Alternatives.Co has rated
CommPeak as 4.5

4.5

/5

  • G2
    4.5
Top Reviews
  • Soren R.Customer service manager

    5.0

    /5

    Custom dialing ratios that I can change depending on the time of day and how many agents I have working at the time Review collected by and hosted on G2.com.

  • Verified User in Education ManagementSmall-Business(50 or fewer emp.)

    2.5

    /5

    No trial version. We always go with the trial version, but we took a short subscription since they didn't have it. Cost-wise, they need to improve. Customer needs to be agile which delayed some of our processes. Review collected by and hosted on G2.com.