CommPeak Reviews

Verified User in Education ManagementSmall-Business(50 or fewer emp.)

2.5

One of the challenges we faced after client acquisition was keeping them engaged until we released the following product. CommPeak provided a solution with their scalable feature of aiding our client services department. Frankly, the answer was spot on and easy to implement Review collected by and hosted on G2.com.

Lasha T.Manager

5.0

The PBX also integrated with my Zoho CRM with no issues. My agents use click-2-call all the time without any problems. Review collected by and hosted on G2.com.

VIcky M.Sales Director

5.0

PBX stats - Super detailed. I can see all the agents and what theyre doing at that moment. Basically instead of needing to find all the information for myself, the CommPeak dashboard does everything for me. Review collected by and hosted on G2.com.

Verified User in Education ManagementSmall-Business(50 or fewer emp.)

2.5

No trial version. We always go with the trial version, but we took a short subscription since they didn't have it. Cost-wise, they need to improve. Customer needs to be agile which delayed some of our processes. Review collected by and hosted on G2.com.

Soren R.Customer service manager

5.0

For a while had to use a 3rd party app to check if customers are marking my numbers as spam. But they recently released their own spam checker so it shouldnt be an issue going forward. Review collected by and hosted on G2.com.

VIcky M.Sales Director

5.0

There were a couple of times that my password wasnt working, so that was a bit annoying. But I called live support, and they fixed it right away. Review collected by and hosted on G2.com.