Domo Overview

We deployed Domo as main BI/Analytics platform for everyone in the whole organization. It is meant to centralize data/insight visibility and collaboration across departments. Currently we have more than 750 users on Domo, more than half out of the ~1500 employees there are in the organization. 80% of them are active users. Domo is utilized to support almost every decision making in the organization, as we want to be a data-driven organization, everyone is encouraged to make decisions based on data. And Domo is the common place for us to have insights from data.
Centralizing data/insights in a single platform. Domo supports hundreds of connectors for different types of data sources, and once the datasets are in Domo platform, they can be joined and available for slicing and dicing snappily. Self service. Once datasets are in Domo, users having access to that dataset will be able to easily build their own visualization for analysis and monitoring on their own. Users can also connect their own data (e.g. spreadsheets, .csv files) that can then further be joined with the available datasets. Collaboration. The possibility to have discussion *on the data* itself is amazing. Every single dashboard page and chart card has its own chat channel, where people can mention colleagues, attach images & files, both publicly (visible/readable by everyone having access) or privately (only specifically for mentioned users). Alerts, including near real time alerts. Domo allows alerts to be defined by any of the users having access, which can then be shared for others to reuse (subscribe to alert) as well. Domo delivers alerts via SMS, mobile app notification, in-browser notification and email. Powerful for executives who would like to be made aware when certain key metrics changes significantly. Insights on the go. Domo's mobile app is currently unparalleled by others in terms of insight consumption and basic exploration. Beautiful UI & UX. Able to handle large datasets. Our largest datasets are in the range of hundreds of millions records per dataset. In total we have more than 10 billions rows from hundreds of datasets. All in one platform. By pareto 80-20 principle, just by deploying and utilizing Domo well, you will get 80% of your data/insight use cases resolved.

We use Domo across the whole department in various forms. We use the data to manage internal KPIs as well as helping our clients manage their businesses KPIs. It helps aggregate data from multiple sources which is nice and helps give visualizations to the data we process.
Customer support sucks It is filled with tons of bugs. I encounter a new bug nearly every time I use it. I used to report them but it is so many now I don’t have the time to report each issue. Although powerful, it is pretty limited on some of its features. It can’t donthings that other BI platforms do very simply