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Freshdesk Pricing

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Freshdesk provides a generous 21-day free trial, giving users the opportunity to explore and experience its services at no cost. Beyond the trial, businesses can choose from a range of paid plans tailored to their needs. With pricing starting from just ₹999 per month, this tool offers scalable options to suit various budgets, making it an affordable and accessible customer service solution for businesses of all sizes.

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StartingUSD 1199/moBilled Monthly

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Freshdesk Pricing Plans & Packages

Freshdesk is an innovative cloud-based customer service software developed by Freshworks. This cutting-edge solution aims to revolutionize the way businesses engage and support their customers. With its advanced AI and ML technologies, Freshdesk enables organizations to quickly resolve customer issues, resulting in heightened satisfaction. Its collaborative capabilities and omnichannel support set it apart from competitors, promoting effective teamwork and catering to customer communication through various channels.

With a 21-day free trial period, businesses can try out Freshdesk's services at no cost. After the trial period, there are multiple paid plans available that provide flexibility to meet unique requirements. Freshdesk offers excellent value for its pricing, considering the range of features and benefits it provides. From streamlining workflow processes to enhancing overall efficiency, this tool ensures that no customer query goes unanswered. Its intuitive interface, time-saving automation features, insightful custom reports, and advanced data security empower businesses to deliver exceptional customer experiences. The centralized dashboard provides a comprehensive view of support activities for better task management. Try Freshdesk today with its free trial and see how it can transform your customer support operations.

Freshdesk Pricing Plans

Freshdesk offers a range of pricing plans to cater to the diverse needs of businesses. The Free plan includes integrated ticketing, knowledge base, ticket trend reports, analytics, and collaboration features. It is a great option for small businesses or those just starting out.

The Growth plan, priced at ₹999/month or ₹1199/month (monthly and annual pricing respectively), adds automation capabilities, marketplace apps, customizations, and phone support. This plan is suitable for growing businesses that require advanced features to streamline their customer support operations.

For larger enterprises with more complex requirements, the Pro plan offers additional features such as multiple products support, round-robin routing, custom roles and reports, CSAT surveys, and multilingual knowledge base. The Pro plan is priced at ₹3599/month or ₹4299/month (annual and monthly pricing respectively).

Lastly, the Enterprise plan provides advanced AI-powered features like Assist bot and Auto-triage bot along with unlimited products support and enhanced security measures. This plan caters to large organizations that need extensive customization options and robust capabilities for their customer service operations.

Overall, Freshdesk's pricing plans are designed to provide flexibility and scalability to businesses of all sizes. With its comprehensive set of features and competitive pricing, Freshdesk is a leading choice in the market for customer service software solutions.

  • Free

    The Free plan offered by Freshdesk is a great option for businesses looking to get started with customer service software at no cost. It provides access to essential features and functionalities without any financial commitment.

  • Growth

    The Growth plan offered by Freshdesk is a comprehensive pricing option that provides businesses with advanced features and capabilities to enhance their customer service operations. This plan offers additional functionality and support, allowing organizations to scale their customer support efforts effectively.

  • Pro

    The Pro pricing plan offered by Freshdesk is designed to cater to the needs of growing businesses looking for advanced customer service software solutions. With its comprehensive features and capabilities, this plan provides organizations with the tools they need to streamline their support operations and deliver exceptional customer experiences.

  • Enterprise

    Freshdesk's Enterprise pricing plan is designed to cater to the needs of larger businesses and organizations. It offers a comprehensive set of features and benefits that are tailored to meet the unique requirements of enterprise-level customer service operations.


In conclusion, Freshdesk is a comprehensive customer service software that offers businesses of all sizes the tools they need to efficiently handle customer queries and provide exceptional support. With its range of features, including ticketing integration, automation, analytics, and collaborative capabilities, Freshdesk enables seamless communication and enhances overall efficiency. The pricing plans are flexible and cater to different business requirements. Whether you're a small startup or a large enterprise, Freshdesk has the solutions you need to streamline your customer support operations and deliver outstanding experiences.