Maxio Alternatives & ReviewsUsed by 83% Professionals

Maxio Reviews

Free | Paid

4.2

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Maxio is an amazing billing and subscription management tool that has revolutionized my business. It allows me to automate my billing, subscription management, collections, and reporting with ease. The intuitive platform makes it simple to understand and fast to set up. It also has great customer support that can help you navigate any issue you may encounter. Its powerful analytics feature gives me insights into how customers are interacting with my subscriptions, giving me the information, I need to make informed decisions for my business. With Maxio, I'm able to save time and money while increasing efficiency.

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Alternatives.Co has rated
Maxio
4.2(928 Ratings)
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  • 4.4
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G2
4.3
Top Comments by G2
Positive Comments
  • Anna U.Finance Specialist
    Review
    5.0

    Customer Support is super fast and always helpfull Review collected by and hosted on G2.com.

  • Kait K.Small-Business(50 or fewer emp.)
    Review
    5.0

    We were using Chargify before the merger to become Maxio. I used the live chat regularly for support on accomplishing different things, as this is my first experience with SaaS billing. Everyone I chatted with was wonderfully helpful and friendly, and their responses were so fast! I have never had to wait in a queue to connect with someone. They helped me find a solution quickly, and I value that more than anything! A product is only as good as its support. Review collected by and hosted on G2.com.

  • Crystal H.Mid-Market(51-1000 emp.)
    Review
    5.0

    Impletmentation went smoothly and quickly. They were able to help us with a custom way to track our undelivered professional services and a way to upload the completed revenue for the PS each month. This was the main reason we decided to go with Maxio as no other billing solution was able to track this. What they came up with is a work around using flags but it works. Invoice creation and integation with Hubspot was easy and is working great. Customer service has been very helpful. Review collected by and hosted on G2.com.

Negative Comments
  • Verified User in Information Technology and ServicesMid-Market(51-1000 emp.)
    Review
    0.0

    from their reporting, their highly unresponsive support team and their account executives. There are too many competitors in this space, I recommend you choose any other than Chargify. Review collected by and hosted on G2.com.

  • Ian S.Director
    Review
    0.0

    The main problem for me was the ridiculously complicated way of configuring simple subscriptions and the fact that integrations the made with other platforms such as Xero did not function properly. To make this worse they do not take responsibility for their tech not functions properly. Review collected by and hosted on G2.com.

  • Wayne D.Manager, Finance & Accounting
    Review
    0.0

    It doesn't track annual subscriptions and calculates MRR based on billing instead of contract. Review collected by and hosted on G2.com.

GetApp
4.4
Top Comments by GetApp
Positive Comments
  • Raul G.Research
    Review
    5.0

    Ayuda a las empresas tanto grandes como de mediano tamao a gestionar su facturacin y sus finanzas en general.

  • Vasilis A.Higher Education
    Review
    5.0

    very powerful software with a lot features but the best is the support team . The guys helps you understand everything

  • Stan F.Computer Software
    Review
    5.0

    It works great, makes computing deferred revenue for GAAP easy

Trustradius
2.9
Top Comments by Trustradius
Positive Comments
  • Daniel JaffeCo-Founder, CTO
    Review
    10.0

    Chargify allows us not to have to create and maintain a billing platform for our SAS product. We could have never created such an amazing system in house for the amount that we pay Chargify.
    Easy to use billing platform for a SAS company. Very intuitive. Store credit card information with PCI compliance. Automates our monthly billing.

  • Matthew HerreraCEO (Chief Executive Officer)
    Review
    10.0

    I use Chargify for a SaaS company. I did a lot of research before choosing a vendor for this product because I wanted a solution that would scale and grow with us for years to come. After choosing Chargify, we couldn't be happier with our decision. Everyone we have worked with there has been top notch. Even the CEO, Lance, has been super responsive and helpful. He even helped us choose our payment gateway provider and we have been very pleased with them as well. Having this piece of the business figured out really made it easy to focus on other things and our launch was very smooth and everything has worked great.
    Useful APIs, easy to integrate Lots of features and customization, notification emails, receipts Ability to invoice Good reporting tools

  • Verified UserC-Level Executive
    Review
    10.0

    I am an outsourced controller and selected SaaSOptics for my client who sells software as a service on a subscription basis. After attempting to track deferred revenue using an Excel spreadsheet, I knew that there had to be a better way. SaaSOptics allows us to track our contracts, automate billing and payment and generate very useful financial and analytic reports that allow us to better manage the business. It's also taken a huge burden off me as a controller when it comes to generating financial statements using Revenue Recognition.
    Tracks revenue recognition and provides journal entries, simplifying the accounting process Provides monthly and annual revenue recognition reports and analytics that allow us to manage the business more easily Maintains all of our relevant contract info, including attachments Automates recurring billing and payments

Capterra
4.4
Top Comments by Capterra
Comments
  • Daniel P.CEO
    Review
    1.0

    Overall: I didn't have enough room for all of the cons:Onboarding checklist in Guide CX had items with no resources and wasn't even applicable to our business. We found it nearly impossible to get in touch with management when our implementation consultant for the first6 months was negligent. The only way anything got done is if WE took meeting notes and emailed action items to the Maxio team. We spent 10s of hours migrating customers individually and asking them to re-submit cc details because Maxio said bulk migration was clunky and not recommended. Product catalog was built incorrectly due to negligentMaxio employee and had to be completely rebuilt. No revenue visibility for 8 months other than lump sum. SaasOptics is a nightmare and QB integration is even worse. Simple revenue report not included in our $600/month plan. Javascript required for any signup page customization. For more complicated products with multiple components or billing scenarios, testing was limited. With an API as complicated as Maxio's, we really needed a feature like Chargebee's "time machine" to ensure proper functioning. The only way to triage our clients' tech issues was by asking them to complete technical tasks beyond their understanding (screenshotting their browser console). We weren't instructed that we needed to enable 3D Secure in Braintree, which lead to a host of client issues with the public signup pages, multiple support tickets dragged out over weeks, and thousands in lost revenue.

  • Bob S.VP-Finance
    Review
    5.0

    Overall: Like most start-ups, we moved from the subscription spreadsheet to the SaaSOptics platform so our initial need of having an automated system in place was solved immediately. Since then it's only gotten better. It was kind of like not realizing we had a headache until it went away. The more we use the SaaSOptics platform the more we find out it can give us, from ARR to Churn to Invoicing, to collections and more. We've also discovered that SaaSOptics as a company has a very strong commitment to customer success and that means we have access to people who really know the product and can advise us on how to achieve our goals for using the platform.

  • allison C.consultant
    Review
    5.0

    Overall: I use Filemaker pro. I used to have to keep track of client information such as billing period and contact them to get the authorization to charge them each period. It was really ridiculous. Now everything is completely automated. Chargify does everything and sends me notifications to let me know how things are going. My experience has been a ten and I hope Chargify does more marketing so that more business can be sure to find them.

  • Loris D.Verified LinkedIn User
    Review
    5.0

    Overall: It is a great app. I can totally rely on it. Compare to other apps, it's quick, efficient, I love how easy it is to manage the funds with it! Also, it integrates really well with the other tools we use. It has quick responsive services. Must say this is great service. Very relaxing and easy.

  • Ed N.Managing Director
    Review
    5.0

    Overall: Overall very good. The software is quite complex to fully understand and the sales process could be a bit more transparent.

  • Bolortuya N.Business Operations Manager
    Review
    5.0

    Overall: It was a good experience, the implementation team was great and really helpful.