Mitel Alternatives & ReviewsUsed by 85% Professionals

Mitel Reviews

Paid

3.8

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Mitel is a reliable solution for businesses looking to enhance collaboration. Their contact centers streamline customer inquiries, ensuring efficient responses. The platform offers a suite of tools, including chat, video conferencing, and secure file sharing, enabling teams to work seamlessly from their workspaces. Mitel's comprehensive communication tools and phones cater to businesses of all sizes. Users can trust Mitel to keep them connected and productive while providing top-notch customer support. It's a valuable resource for modern businesses aiming to boost efficiency and communication within their teams.

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Alternatives.Co has rated
Mitel3.8(236 Ratings)
Select Application
  • 3.8
  • 4.8
G2
3.8
Top Comments by G2
Positive Comments
  • Verified User in Government AdministrationMid-Market(51-1000 emp.)
    Review
    4.5

    J'utilise cet outil dans le cadre de mes fonctions de technicien de proximit afin d'utiliser le softphone en tltravail, j'installe et je dpanne galemment la solution Review collected by and hosted on G2.com.

  • Verified User in TelecommunicationsSmall-Business(50 or fewer emp.)
    Review
    2.5

    The solid Feature set of traditional PBX features plus advantages of Cloud flexibility. All of the Connect apps sync and work well together Review collected by and hosted on G2.com.

  • Steven S.Director of Information Management
    Review
    5.0

    Great call quality, and very easy to manage. Support has been generally quick and helpful. Review collected by and hosted on G2.com.

Negative Comments
  • Verified User in Government AdministrationMid-Market(51-1000 emp.)
    Review
    4.5

    Dploiement global par stratgies de groupes non optimis Review collected by and hosted on G2.com.

  • Verified User in TelecommunicationsSmall-Business(50 or fewer emp.)
    Review
    2.5

    Not being constantly encouraged to move to RC-MVP. Review collected by and hosted on G2.com.

  • Steven S.Director of Information Management
    Review
    5.0

    Occasionally have had delays in e-mailed support Review collected by and hosted on G2.com.

Trustradius
4.8
Top Comments by Trustradius
Positive Comments
  • Verified UserProfessional
    Review
    10.0

    I use MiContact Center on my work cell and all other work issued devices. Its a great way to load contact information and have it available to use. Thsre are times when i am switching devices and the app keeps the ability of me staying productive at and all time high.. I work for a company that spans 8 states. Staying in touch keeps our business running smoothly.

  • Nithin RaoOperations Manager
    Review
    9.0

    MiContact Center really helped in setting up the contact center for the outsourced process. There have been no major updates from the team from inception but the product works great. The centralised CRM concept from MI is worth the overall price point. We have been using the tool for 2 years and it is one of the best.
    Good Backend support Good COnnectivity Analytics

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