Totango Alternatives

• Linux
• Windows
• Large Enterprises
• Small Businesses

Zoho Desk is a dynamic cloud-based customer support solution that maximizes efficiency through automation, empowers users with self-service options, and integrates AI intelligence with Zia. Its smartphone app ensures mobility, while meticulous compliance with GDPR, CCPA, and HIPAA standards upholds data security and trust.

• Linux
• Windows
• Large Enterprises
• Small Businesses

Bettermode is a powerful unified Customer Community Platform, designed to foster stronger connections between businesses and their customers. It serves as a versatile hub for engagement, communication, and collaboration. With features such as private messaging, member access controls, and Single Sign-On (SSO) support, it ensures secure and personalized interactions. Bettermode also offers valuable insights through robust analytics, aiding data-driven decision-making. This platform empowers businesses to create a vibrant and customized community experience, from custom profile fields to domain branding. In essence, Bettermode elevates customer relationships, enhances communication, and facilitates efficient community management in a single, user-friendly platform.

• Linux
• Windows
• Large Enterprises
• Small Businesses

Custify, the innovative customer success software for SaaS companies, revolutionizes customer engagement. Through intelligent automation, it optimizes workflows, while its unified dashboard provides comprehensive insights into interactions. With features like CSAT score calculation, CSM assignments, and data export capabilities, Custify ensures efficient customer management, driving satisfaction and growth.

• Linux
• Windows
• Large Enterprises
• Small Businesses

Churn Zero is a cutting-edge digital-first Customer Success Software designed to revolutionize customer experiences and boost revenue for businesses. This innovative platform empowers companies to prioritize digital interactions, providing tools and insights that enhance the overall customer journey. With Churn Zero, businesses can proactively identify and address customer needs, reduce churn, and foster long-lasting relationships. By harnessing the power of data-driven decision-making, this software ensures that customer success becomes a central focus, ultimately driving growth and profitability in today's digitally-driven business landscape.

• Linux
• Windows
• Large Enterprises
• Small Businesses

Vitally represents a pioneering approach to Customer Success with its innovative, all-encompassing platform. Functioning as an integrated collaborative workspace, it seamlessly brings together diverse customer data sources. This consolidation not only simplifies data management but also offers a holistic view of customer interactions and health. Vitally empowers teams to work collaboratively, leveraging this comprehensive data to make informed decisions, optimize engagement strategies, and enhance customer satisfaction. In essence, it redefines Customer Success by providing a unified, user-friendly environment where businesses can efficiently manage and leverage their customer data for growth and exceptional customer experiences.